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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5759 reviews

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92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 5,759 reviews
  • Rated 5 out of 5 stars

    GREAT crew!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly team, not afraid to answer questions and/or tackle a little custom work if it's within their abilities. FAST, too! These guys know their stuff and did it quick, did it right, did it with a smile! Glad I used these guys to install my stereo and dash speakers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing the stereo into my vehicle. You could tell it was done by a professional, everything was set in place, no wires showing, he even asked where I would like the microphone for the bluetooth installed. Then he made sure was working fine. Great Job!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car stereo installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin did an excellent job installing a state-of-the-art sound system into an antiquated vehicle. Everything turned out beautifully.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Prompt and coiurteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Johnny did a very good job on the installation of the stereo. The only reason I didn't give 5 stars is I have to bring it back because there is an issue with the microphone. Otherwise, I have been very happy. The installation started on time and actually finished much earlier than I thought it was going to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A decent stereo for a beater car.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to start by saying that I didn’t need anything special. I researched and found a decent stereo. The salesman was great; very helpful, polite and professional. The installer was great, too. Installation was done early. Zero complaints. Great work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome timely and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I go to the back and they tell me exactly what i need to install whatever i have ordered so it can be done in a timely fashion. they order it for me after we discuss what all we need. Then they install it quickly, and right, the first time. love these guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service all around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick! Easy! Great customer service. They even refunded me some money because my car already had some of the stuff the radio install needed. I feel like most places would just charge you anyways.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Edward the installer is FANTASTIC!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Edward is very knowledgeable and helpful. Their were some obstacles regarding my audio install and he helped me understand issues and how he would fix them. He did exactly what he promised and is a top quality employee. Car audio is this guys passion.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pioneer deck install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although there seems to be no method to the madness in the installation area, once I got up on a Sunday morning bright and early to have the car there, they agreed I would get my install that day. That was at 10:00a.m. I finally got my car back at 4:00 p.m. But the install worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend geek squad for all your stereo needs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service here was fantastic! The tech Ryan went out of his way to help me get the best sound at a decent price. I was clueless as to what I needed to replace. He found the problem and showed me why it sounded so bad. Then he put it all together and it's great! I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installer went above and beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Installation manager at the Nampa Idaho Best Buy wen above and beyond in his installation of our car stereo, even going as far as calling us after we dropped the vehicle off to tell us if we chose speakers of the same brand as the stereo we would save money in a package. Well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech was great and radio is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very professional and communicated with me every step of the way....I was very confident in his abilities to do the job correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car radio installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team did an excellent job. They were not afraid to take out the stock radio on my Porsche. No wires sticking out and sound is great. It even took less time then expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed radio great but trim was off

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech installed the radio great. I understand he had to remove the trim around the radio/dash. Only problem was it wasnt pushed back all the way in, had to "snap" it back into place myself. Other then that installation was fanatic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer service ever!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my receiver and connected to my subs for the best sound quality ever! I’m always jamming down the street now thank you guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Truck Radio Installation Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped off the truck on preset appointment. 45 minutes later received a call that the new radio was installed. The Tech took time to pair the phone to the Bluetooth and review the setting of favorite station. Good service for a 74 year old!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I'm loving the new car audio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve did a great job at installing my new car audio. There's only one complaint I have...the antenna wasn't connected properly. It's only supposed to go up when the radio is on but it goes up whenever the audio is on, regardless of what I'm listening to. Other than that, great job "- )

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy who installed our Apple CarPlay was awesome! Quick, professional, really told us all about the system and how to use it, just great work overall. Very impressed and will be back, thanks guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep these employees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was quick and extremely professional. He spent quite a bit of time explaining my radio in detail and gave me quite a few key pointers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed under 2 hours...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy was extremely accommodating, took us in over the holidays even when they were backed up! Not only did they fit us in the schedule, the car was done in less than 2 hours. I would definitely have my radio installed at Best Buy again.

    I would recommend this to a friend