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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 6784 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 6,784 reviews
  • Rated 5 out of 5 stars

    Great work installing my radio and back up camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did an awesome job. everything was put so well. very nice and everything works. Fantastic work. definitely will be back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radio install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient, quick, and responvir service. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kenwood Android Auto & Apple Car Play in dash media receiver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Job! GREAT Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of confusion with the staff trying to schedule the appointment but I couldn't be happier with the install. The Tech was professional, knowledgeable and personable. Made up for the initial uneasiness with the experience.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service tech was amazing. Scheduling was a nightmare with the Best Buy corporate. I was told it would cost 200, another time told they only do complete stereo installs which is not true, third example; the regular non auto techs have no idea what they are talking about when telling me all kenwood stereos will have my oem features when they dont.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    James

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter stereo installer James was extremely helpful and knowledgeable which made this whole process amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed As they Said.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer are Great and good at what they do. Explained Everything and even got me right back in when a cable came loose.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Follow up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was called prior to installation in plenty of time. E-mail also reminded me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an pioneer in dash touchscreen installed with maestro system. The installer went over and above to make sure I was getting everything I wanted. Would happily recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, efficient installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech installed the unit perfectly in far less time than expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Pioneer In Dash radio.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A job well done!! The agent installed and activate all the settings very well. And giving an update on the installation process while I'm waiting outside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This guys are awesome, they did amazing job on my 99 Toyota Camry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Truck stereo install !!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was done correctly and quickly and now allows me more time to enjoy the new stereo....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer was pretty fast and communicative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did a great job making sure all my needs were met with my already existing a/m backup camera and sub amplifier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It looks and works much better than the factory.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't tell you what a great job the installer did. You would have to see it to believe that it was not part of the original equipment that came with the car. All I can say is super great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They Know What They Are Doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I purchase items for my vehicles, I choose Geek Squad to do the installation. Each time, it's been done correctly with no follow-up problems a week or month later. I enjoy the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job would recommend them to family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was very kind and made the job look easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpfull

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me verify everything I needed for my radio install and answered all my questions I had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service, the only thing I do not like is the stereo is not even, is out of place or sticking out of the dash.

    I would recommend this to a friend