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Customer reviews

Rating 4.4 out of 5 stars with 6843 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 6,843 reviews
  • Rated 5 out of 5 stars

    Great install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that did the install was fantastic. He installed it within the hour and then showed me how it worked. Very knowledgeable. I would definitely go back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These gentlemen were very knowledgeable and helpful also very friendly. It was a great experience and a great job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installer took extra time to do the job right!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I watched while the install took place, and I was amazed at how much it involved. The installer took his time, did quality work, and I'm 100% satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In dash stereo system install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and connect everything. As if the system was standard. No visible signs of any work done. Excellent work.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad advice from the installer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 9" Pioneer radio to replace the factory radio in our 2015 Highlander. My wife brought the car for the radio to be installed. The installer told her the radio wouldn't fit and talked her into a 6.8" radio. It was smaller than the original radio. I called him after the fact and he insisted the radio wouldn't fit. Also, while the radio says it's satellite radio ready, you need a separate receiver and nobody told us. We returned it and the same installer told me the satellite add-on was no good and to use the app. I ordered the 9" radio through Crutchfield along with the satellite radio receiver and it fits great and works well. (See picture.) Be very cautious if you use Best Buy for installation.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that put it in was very knowledgeable and did a great job. I had never used them before so I was quite impressed. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service ! Definitely coming back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was amazing. Very fast and straight to the point

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The the time estimate was spot on and the installation was solid. The technician spent time going over the features with me to insure proper installation and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Advanced In-Dash Navigation or In-Dash Video Insta

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Advanced In-Dash Navigation or In-Dash Video Installation Was a great job by the geek squad the guy was extremely good at what he does, great job

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The Good and The Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with the installer was not a friendly one. He was technically proficient in his work and has remarkable skills; however, the gentlemen was not polite and happy. He also made me wait while he helped another customer after he made me wait 20 minutes just to check in for my appointment. The other customer received helped before I did. Remarkable installation skills but could use some work on his personable skills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stereo/Speakers installed in my car.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a stereo installed in my car. A couple of weeks after the stereo, I had 4 speakers also installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth process. Install was quick. Technician was polite and identified what would have been a problem and resolved it before the the installation even happened

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys went above and beyond to install my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man who installed my radio in my truck was so nice and efficient. He didnt all so quickly, I love my radio

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek Squad installed radio in my vehicle.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job installing a radio with XM and GPS in my vehicle. Would return for any service needed from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was fast. He said give him two hours and he did it in one. He was helpful and gave great advice. The radio looks great in the car.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Car Stereo Installation Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smoothest car stereo install I have ever experienced. Tech was very helpful and did an excellent job. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Burlington geeks awsome

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers at burlington store was great knew there stuff and talked us through process was a good experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second stereo that the guys at the squad have installed. Very happy with there knowledge, have had no issues with there service. I strongly recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was done fast and professional. Guys were great.

    I would recommend this to a friend