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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 6785 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 6,785 reviews
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were clean and proficient. It took a little longer than I think it should’ve but that’s ok.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Alex

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice guy who is fast and thorough. If you live in Chicago and need help with a car stereo, don’t overthink it, pay to have this guy handle it for you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a basic install for my sons 2011 Chevrolet Silverado four-door pick up truck to have a stereo installed and they were very fast and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work installing my head unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech in the irving, TX location installed my head unit in my 2010 corolla and it looked great. He was also very helpful in answering any questions that I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great info

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and courteous in helping find a replacement for my radio and mapping unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Double din install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job on my daughters 2004 F150 walked her through how to operate the radio before she left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician that did the install of stereo and backup camera was excellent. Got everything done and it looks and works great. The professionalism was great to see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back up Camera Kit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a wonderful job with connecting my backup camera, with my new stereo. I would trust no one else with my electronic needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the result

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bestbuy install an in dash navigation and stereo unit in my car, and also added a back up camera. Everything works great and I am happy with the whole process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautifully done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were able to modify the dash of my 2004 Crown Victoria to make the new radio with navigation look like it came factory! I would definitely recommend this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stereo install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy team did a great job with the installation of the stereo! Everything works great!!! Thanks guys!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will definitely use this service again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful skilled people. Friendly service and they helped solve a problem too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    installer did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer at Best Buy did a great job and really knew his craft. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    From purchase to install, everyone was super nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and courteous. I just wish the phone customer service was this great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything went well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Support was available to assist with any issues experienced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service I've ever had!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a pioneer installed through geek squad, and the person that installed it did an amazing job. He was a true professional, and I couldn't be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install team was professional and courteous. They went the extra mile to order accessory parts required for my audio installation on my make/model automobile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the total tech support. And the installers at Champaign Illinois store are fabulous and do a wonderful job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and got the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to have this installed. No issues, they were quick and although scheduled out a ways got me in sooner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very helpful, they even tried to trouble shoot my old deck before installing the new deck. I love the Geed Squad at Union City. They are always so helpful.

    I would recommend this to a friend