Customer Ratings & Reviews

The whole process was a comedy of errors beginning with the sales staff who set up the installation but failed to order the parts needed. I was not notified until I showed up at the appointed time only to learn that the job could not be done because no one ordered the parts. By then the radio, which had been in stock, was gone and someone had to go to another store to pick it up. An installation kit was ordered from Amazon, which added another two days. And after all the inconvenience of delays and driving back and forth, the store manager was kind of a jerk and would not even spring for a gift card or some sort of store credit. The installers did a fine job once everything arrived, but I will never trust BB again with any sort of installation.

Truck never sounded better glad to be done with that factory stereo that didn't have much power

The young lady that installed everything was AWESOME. She couldnt have been nicer, super efficient and did an amazing job. GIve her a raise!!!

They got the job done quickly and flawless. But have very small openings.

Customer service is great. Easy to get appointment and they did on time install and everything was delivered out the door as promised

Had a radio with back-up camera installed. Installation was quick (less than 2 hours), they did an excellent job and everything was completed as required.

Alfred did a great job installing my Pioneer head unit. He was very kind and very helpful with learning the failures of the head unit.

The installer was awesome! I purchased this to update my husbands 2002 Ford Explorer and I'm thinking about getting one for my car now.

Does what it says it does. Would recommend this with any similar purchase to cover unforeseen costs.

Ha a few issues with mic not working well in car but other than that it works great. Planet Audio car Radio

I had one radio installed in my last car, a Nissan Xterra, through Best Buy and all was well. However, when I asked them to install a similar radio into my Chevrolet Cruze, they declined to provide any service other than offering me one of their radios. Very disappointed that their only solution to the very expensive radio that I had purchased that was made for my car was to instead spend more money on a radio that didn’t fit properly in my car and would cost more in the long run. I’ll be finding another service in the future. 2 stars because the first aftermarket radio was installed with no issues but they didn’t even bother to examine my second aftermarket radio because the radios sold by Best Buy were “better quality and more reliable.”

Had a few problems with my install but the GS team went above and beyond to address them. Hector in San Marcos, CA is the best technician! Ask for him

Geek Squad did a great job of mounting my new Car DVD player and speakers into my truck. The Fargo BestBuy has the best team!

The installer was quick and very knowledgeable in this field. I wouldn’t want to take my car for audio work anywhere else. Thumbs up to Paco.

Installed back up camera in Jeep. Excellent service. They knew exactly what was needed.

David finished installing my stereo in a timely manner. Job was done right the first time!

Did a great job and quicker than expected. Looks and works great! The installer was very nice as well.

Always a great experience. Knowledgeable, polite installers, done well, and quickly.

They went above and beyond to get us the right equipment installed at the best price with a high quality job.

The installer did an outstanding job, very clean on time and will total professionalism. Thanks Best Buy