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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 6785 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 6,785 reviews
  • Rated 5 out of 5 stars

    Technician was knowledgeable about the product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maurice (ValleyStream store) installed the product professionally and took the time to explain the products function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tech!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, courteous, detailed, constantly kept me in the loop when he got a road block and made sure things were nice and neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nelson at Edwardsville was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nelson at Edwardsville Best Buy was very professional and took very good care of my baby a 12 Grand Sport Corvette. When he was done the install was perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pioneer radio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very friendly. Knew what they were doing. Love to go back and get the install plan.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Had to go back

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a new dash with a rear view camera installed and all was great until I realized the little light inside my car that help me see my middle console at night stopped working. I think for next tome the people should check and make sure they connected all wires and all works in the car before they let you drive off. Nobody wants to have to come back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick efficient install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quick, efficient install completed on time. very happy. Tech took me on a walk-through of the controls after installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PJ did an excellent job installing my car stereo and nav unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my new radio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a few days to get my vehicle in, but once installed, Geek Squad guaranteed a life time workmanship.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service, fantastic quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys at the Myrtle Beach store were amazing! Polite, knowledgeable, and before I knew it the install was done! I strongly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a few problems with my install but the GS team went above and beyond to address them. Hector in San Marcos, CA is the best technician! Ask for him

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs couldn’t get the radio to work….we were there 5 hours! No steering wheel controls or back up camera. Scheduled to come back another day. They reordered the same wiring harness thinking this was the issue. Went back on the new date….another 4.5 hours! They got it installed finally, but CarPlay still isn’t working! The website says it should connect via usb but the tech told us we needed an adapter….purchased the adapter and it still doesn’t work. Does Best Buy warranty their work and can we take it to another store to have it fixed????

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    They fixed my car speakers, radio system, camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They provide excellent service! I recommend to get all services done with best buy qeek squad in Tally!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need a professional installation on my truck to radio and back up camera and the squat did a amazing installation . I m very please.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a radio with back-up camera installed. Installation was quick (less than 2 hours), they did an excellent job and everything was completed as required.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radio

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to take a dash completely apart to install radio. Very good work and friendly staff. Explained how everything works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed Radio quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced factory radio with upgraded radio in my son's car. Geek Squad at Harlem & Irving Mall in Norridge, IL is top notch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for continuing having this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank for make this product Help a lot doing my radio upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my alpine face in my 19 tundra perfectly. Took way faster than I expected, awesome quality and sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice stereo and speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stero I got from somewhere else but the speakers Best Buy and they are great so is my system they installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radio install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install guys at west Little Rock did a great job installing my radio. I will definitely have them install purchases in the future

    I would recommend this to a friend