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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 6785 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 163 Showing 3,241-3,260 of 6,785 reviews
  • Rated 5 out of 5 stars

    Amazing service !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy scheduling, and great customer service! He really helped me under stand what he was doing and explained everything well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say if you buy a stereo that expensive you should get it hooked up professionally. They did an awesome job with mine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service install radio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the service people were very nice and installed my radio as scheduled was a lot longer than told but did a nice job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed a radio into my car. It was so easy and they were so nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I worked with Manny in the Geek Squad. He and I looked at several systems. With his help, I purchased the Boss system. Thanks Manny !! System works great!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation distribution model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like the PlayStation distribution model was lucky to get one. Glad it worked out

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basic Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tec was knowledgeable. He suggested every part needed for a professional installation. When it came to the installation everything looked and worked perfect. The only problem i had was the fit didn't look original/professional. He said the original trim was warped because of the heat and age of the vehicle. If you aren't a hands on DIY person this service would be acceptable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still waiting for appointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still waiting for appointment as they have a limited number of technicians.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers needed this.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers put in my new navigation thing. The Best Buy installers are fantastic. I love everything about my radio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son's Car Camera Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install Tech was excellent. He communicated effectively and was super helpful all around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kenwood install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing aftermarket Kenwood system in a 2020 Honda Civic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's installers are very knowledgeable, plus you'll have a full warranty on the work done at any Best Buy. You can't lose!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Didn't get it installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't get it installed , all the extra stuff that was needed (required ) was more than I was willing to pay

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the geek squad for many years and have always been pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast installtion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did quality efficient work. We love our stereo and they did a great job explaining the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing since slice bread

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was very knowledgeable and professional. In the end, my music interface looked like it was factory installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Group

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t express how helpful and accommodating your audio installation group is! They were so knowledgeable and helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job with installation. Very professional and neat job. Explain usage before leaving. Thanks for the installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good install folk.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man they get busy doing keyless starts this time of year. Go in early for a close appointment. But worth the wait.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my total audio, dashcam, hands free, among, sub woofer, satellite radio installed by the Geek Squad. Pablo did an awesome job!!

    I would recommend this to a friend