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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 6785 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 164 Showing 3,261-3,280 of 6,785 reviews
  • Rated 5 out of 5 stars

    Great job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely recommend having either one of the James’ at the Gwinnett location install for you. They’re both really good at what they do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike was great answering my questions. I was in and out in way less than the time they said it would take. I am very happy with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician that installed my Pioneer AVH-4200NEX receiver and Satellite Radio tuner did a professional and outstanding job with warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dig this head unit. I didn’t need NAV but wanted to be able to build a system on this later. The HD radio is my favorite feature so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great job, bad attitude

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team does a good job overall, however when it comes to customer service, some technicians lack the personality for the job. One of the technicians at the Gilbert, AZ location was rude because I wanted to ask him a question before setting an appointment for installation. Will follow up on this with Best Buy upper management.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer was amazing. He installed a stereo in my sons '75 ElCamino. We wanted to keep the integrity of the car intact and he did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dre, Mike and the guys at the Manassas,VA Best Buy were great. The installation looks like a factory job, they also helped me in setting up my new radio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t have it installed but the employees was very nice and helped me find what I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was relatively quick. There was a lot of work to and the guys did a great job. Love the features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam did a very good and thorough job!! He took the time to explain everything the system could do. My car was very clean after the install, no finger prints or trash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Installer was great!!!! Very helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't find a stereo NAV that fit in my car at Best Buy, but the installation guy walked me through everything and did a great installation on the unit I purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quickly Installed Radio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and quick service they were very nice and helped me understand some things as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great stereo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new pioneer stereo in my car that they installed. They did a great job. I will tell my friends about how good it is. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the installers did a good job installing my double din unit. They even updated my adapter cord since it was recalled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed a new radio, 4 speakers and a backup camera. Everything looks great and works perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was quick and swift, the man took care of my questions and showed me exactly how everything was put together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radio and backup camera installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent, installation clean and all equipment working as expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad provides good service

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my in dash reciever they did an excellent job happy with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and Beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did a great job during this installation. It was not the easiest install, but he was able to do a fantastic job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome bluetooth connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent wireless connectivity with your phone in the car. As soon as I get in the car it automatically connects and brings up Car Play.

    I would recommend this to a friend