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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 6790 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 173 Showing 3,441-3,460 of 6,790 reviews
  • Rated 5 out of 5 stars

    Kind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. They were efficient and kind. Would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most excellent all the way around. Knowledgeable, helpful and friendly! Perfect!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service work from technician! Very happy with outcome of installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech guys were great, i had to shop around for a location with availability. The local Best Buy was booked up for 3 weeks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my radio quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed radio quickly and efficiently and right on time like they said it would be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did the job!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad had my installation done in no time! Professional looking install, and everything works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stereo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an amazing job installing my radio. I had no issues but if I did I know they would’ve fixed it for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect customer service and treatment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jay did such an excellent, top-notch job and even worked within my budget. There could not have been a better experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did a great job in my car >Best Buy person installed car play very nicely.Excellent work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole install process was superb. Tim is so knowledgeable and sharp. First rate customer service. I highly recommend Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good install

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good install wish he would have showed me how to use it but it easy to use the radio

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stereo Purchase, Installation and Failed Follow Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff, at the Orange location, that did the installation deserve 5 stars for their initial work and customer services. Unfortunately, I've had problems with either the stereo or installation - something is not working properly. I've tried to schedule an appt online, via chat and called the store, which immediately transfers to the call center, numerous times - with no luck. I'm currently waiting a call back per the call center - I've requested to speck with a GM. What a nightmare - it shouldn't be this hard to get good customer service after spending hundreds of dollars at Best Buy for a system that is not working.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my JVC stereo/GPS unit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job on the install, quicker than expected and left my car clean and put back together properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB hooked this new JVC in dash with SiriusXM unit up for us in a couple of hours and did a fantastic job! Looks and works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Belle’s car

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are pros! They are craftsmen. If you need work good work then go to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is definitely worth your money. But as with all things service, just be sure you are not upsold during actual installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Free installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was included for free with purchase of the stereo , otherwise I would have installed myself

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    better then I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first time using rear speakers They were easy to set up Go Pretty loud Got them on sell for 80

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect value and quality one of my best purchases this year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No regrets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment. You'll be glad you purchased this.

    I would recommend this to a friend