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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 6796 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 180 Showing 3,581-3,600 of 6,796 reviews
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for a stereo that I didn’t at first and within a week it was dead already

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service is fabulous!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did an exceptional job of installing my radio. Once done, he a quick overview of its operations and sent me on my way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service, great knowledgeable service people. Couldn’t be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris installed my player and he was fast and proficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my new Apple carplay receiver installed. He did an amazing job. Looks like it came from the factory!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great and fast job on putting this radio in my 2014 crv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad in summerville

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation crew very informative and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ben was amazing. Had the work done before the estimated time. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my radio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony did an excellent job on the installing my radio! Thanks for the great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed Mysterio and back up camera a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed Mysterio and back up camera and they work great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommend Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was done as requested. Good value for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my install experience. Technician was professional, timely, helpful & courteous. Workmanship was without incident.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stereo nightmare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would love to leave a better review but my stereo purchases and installation went horrible and cost me hundreds of dollars sleepless nights and hours of my time. I purchased a stereo and install in the beginning of October, for my Range Rover. I was givin an install date at the beginning of Dec and told to get the wiring harness they said to get ( which was a 300 dollar harness and the wrong one I was soon to find out) so i got the harness. Time goes by and I finally get a call from install guy at the end of November saying we can do install in the middle of December which kinda bummed me out cause ive already waited two months. So I proceed to take dash apart and install stereo myself. So this is where the fun starts! The stereo they recommend wont fit because I needed a shallow den unit, ok ill call and get this fixed, YEA RIGHT, trying to call best buy and talk to a human will never happen, i spent hours on hold. I end up driving 30 min one way to go there and purchase another stereo that should fit. Drive home get the stereo out and prepped to install and this is when I learn its the wrong harness. Ok ill call Spiral Audio (the maker of the harness) to explain the situation and since its been more than 30 days at this point they tell me to basically fu*k off. So now im so bummed Ive been waiting months to get this stereo in, my dash is torn apart, ive got a thousand dollars in stereo stuff that i have to return now, because I know I can not talk to anyone by phone and a truck to put back together. On top of all this they charged my card twice for stereo equipment install that never happened which is being reimbursed but a major hassle. So all of this headache for nothing and im out hundreds of dollars. Im a business owner myself and if this were ro happen to any of my customers i would make it right with them. Best buy should buy this harness from me and give me a credit to the store for wasting my time, energy and money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great people, great job

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im forced to write a review to clear this from my list, it seems not enough to just give a summary. Really!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an awesome job. The installed everything right the fist time and provided great customer support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Receiver installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew installed new receiver in my truck they did a great job it worked and looked great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very happy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this installation has been perfect, can't recommend this installer highly enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my radio super fast and they did a great job. Will definitely come back to them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Debrajean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son took it in to be installed. He was so excited to have it done professionally.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service was timely and good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The appointment for installation was done on time, the installer did not look to be too happy but the work done was good.

    I would recommend this to a friend