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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 6844 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 183 Showing 3,641-3,660 of 6,844 reviews
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for a stereo that I didn’t at first and within a week it was dead already

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact I can use Apple Car Play or Google with this device. But what is very troubling, is the screen quality. I have to push hard on the screen to gets things to work, but the most frustrating thing about the screen is I cannot see it when driving on a bright sun shining day. It is completely useless on these days

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the product. The installation was great. Excellent customer service. The installer was extremely courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was good they even ran my cable through center console for a more clean look thanks to Dustin in duarte ca great work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my radio super fast and they did a great job. Will definitely come back to them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were able to get the car done within the timeframe they gave me. Friendly service. Would totally recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instalation process was smooth. The installer did a great job. Everything works as expected and looks great too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Receiver installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew installed new receiver in my truck they did a great job it worked and looked great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scheduling was easy and the tech did a great job with the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ben was amazing. Had the work done before the estimated time. Very professional.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stereo nightmare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would love to leave a better review but my stereo purchases and installation went horrible and cost me hundreds of dollars sleepless nights and hours of my time. I purchased a stereo and install in the beginning of October, for my Range Rover. I was givin an install date at the beginning of Dec and told to get the wiring harness they said to get ( which was a 300 dollar harness and the wrong one I was soon to find out) so i got the harness. Time goes by and I finally get a call from install guy at the end of November saying we can do install in the middle of December which kinda bummed me out cause ive already waited two months. So I proceed to take dash apart and install stereo myself. So this is where the fun starts! The stereo they recommend wont fit because I needed a shallow den unit, ok ill call and get this fixed, YEA RIGHT, trying to call best buy and talk to a human will never happen, i spent hours on hold. I end up driving 30 min one way to go there and purchase another stereo that should fit. Drive home get the stereo out and prepped to install and this is when I learn its the wrong harness. Ok ill call Spiral Audio (the maker of the harness) to explain the situation and since its been more than 30 days at this point they tell me to basically fu*k off. So now im so bummed Ive been waiting months to get this stereo in, my dash is torn apart, ive got a thousand dollars in stereo stuff that i have to return now, because I know I can not talk to anyone by phone and a truck to put back together. On top of all this they charged my card twice for stereo equipment install that never happened which is being reimbursed but a major hassle. So all of this headache for nothing and im out hundreds of dollars. Im a business owner myself and if this were ro happen to any of my customers i would make it right with them. Best buy should buy this harness from me and give me a credit to the store for wasting my time, energy and money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works so can not complain about it but not clear why I don't have all the features available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my radio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony did an excellent job on the installing my radio! Thanks for the great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were very professional and extremely helpful and did an amazing job. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We trust the Geek Squad , they have installed the navigation and video in 2 of our vehicles and they are great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommend Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was done as requested. Good value for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great view

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great part for what I need to enjoy my radio, easy fix and fast for one person

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My radio installation went great. Tech even assisted me with picking right product at great price to meet my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very pleased

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was very pleased with the installation, this is my third installation in a vehicle. no problems with any

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The install guy is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy answered all my questions and was very patient. The results were great. Love my new dash unit.

    I would recommend this to a friend