Customer Ratings & Reviews

Ryan was very friendly. He showed me how to work the radio and answered my questions.

The tech Kilo is very professional he did a clean job on the installation and explaining to me how to operated the system

All I had to do was schedule a time and drop off my car. The technician was very helpful and offered plenty of advice about my car

It was awesome! Works really well, system is good and touchscreen is good.

Great job!!! I love it everyday. I drive my car everyday I ride out .

I love Best Buy installing my car stereo purchases. Never an issue. Appointments readily available and quick turnaround.

The agents installed everything in a timely manner and could not be happier with the final product.

The installer took the time to demonstrate all the new features. Install was on schedule and fast. Well worth it

Always get my geek squad installed for all my cars.

2003 Mercedes CLK 500. Damaged my dash lower kick panels to the extent I had to purchase replacement parts from eBay that do not match my interior color. The installer said he noted on the ticket the panels were already cracked/broken, although that is not my recollection and he denied responsibility. Then I noticed after leaving the store that the SRS (air bag) system was reporting a malfunction. There was no malfunction prior to the installation. Took it to my mechanic to diagnose the code and was told it was coming from the dash and likely was caused by the tech. I mentioned this in 3 follow phone calls to the store before receiving an email from the tech telling none of the damage or the SRS malfunction was his fault. How can I trust the same technician to go back into the dash to double-check his work to look for broken or disconnected wires with this attitude? Extremely poor quality of work and total lack of concern from the Best Buy managers I discussed these issues with.

Very professional install. No wires showing at all. I had a pioneer in dash unit installed with back up camera.

I don't know how the teck Derek did it. But he does amazing work. Bestbuy of Lansing is definitely lucky to have him. Me to lol.

Everything went about as planned. It took a bit longer but no real issues.

So they did a great job looks nice and they didn’t mess up anything while installing like other places have

We had a car radio installed and it only took 45 minutes!! GREAT JOB TO THE GEEK SQUAD!!

Was easy and convenient. Installation process was professional and have not had any problems since the stereo was installed.

The geek squad was great and knowledgeable no concerns at all which makes it nice.

The installer did a great job and he demonstrated the install explaining and answering all questions.

great install quick and fast great set up professional.

Bestbuy did an amazing job on installing my new pioneer radio