Customer Ratings & Reviews

The service team successfully installed my car radio with little hassle, but I would have liked more communication about when the vehicle would be ready. I was stuck waiting for a while when they said they would contact me, but they never did.

Geek squad is amazing always answers my questions and concerns

Love the crisp, clear sound. Great display, easy navigation on the screen.

The best buy car bays are great and the quality of the work exceeds expectations

Works great with the stereo system and speakers. Do recommend

The install team did a great job on my Kenwood. Everything was tight and clean, functioned as expected and operating directions were explained.

The system wasn’t bad. I’m satisfied with my old system and took it back.

the guy was friendly and professional. worked fast too

Great service. Best when it’s free with total tech support!! So far so good

The installation was quick and I was kept informed during the progress.

In and out Single fastener problem got my merchandise and hit the door saved a lot of dollars

The agents installed my radio as they said they would, kept appointment on schedule. Nice work.

To much money for a piece of plastic , is less money in other store,delivery on time 10 out 10

After purchasing Sony stereo and installation service from Bestbuy they were unable to properly install it in 3 attempts. The steering wheel controls didn't work and the backlights for the new dash kit wouldn't illuminate at night. After 2 different appointments to get installation problems resolved I had to have my old stereo reinstalled and return my purchase. However, on my 3rd visit the installer realized he had thrown away a bracket for my original stereo and had to reorder one. On my 4th visit I was back to having my original setup. Gave 2 stars because Bestbuy did not give me any issues with my request for a full refund. My cost was 4 different visits to Geek Squad for total of 10 hours of my time.

This agent did a good job instalingthe Dash Navigation on fj cruiser

great service for added peace of mind. Respond right away when there is a problem

Install Seevices are def easier than trying to do it yourself. Very helpful.

The technician to install this for me with knowledgeable and very helpful about services and equipment that I needed.

I gave this away as a gift, and they absolutely love it.

Had to travel to a store farther away to have stereo installed but it was done quicker than expected