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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 6798 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 199 Showing 3,961-3,980 of 6,798 reviews
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had several items installed by the geek squad and the tech was very professional and everything works and looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed all equipment and were very up front on items that could be returned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did the installation hassle-free. Very nice work by the techs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JR did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JR did quality install. No issues! Would recommend JR.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New stereo in my husbands truck had to install and cut dash best professional job I've seen in a while

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was problem free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for an installation and thought it a fair price to get the job done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy who installed our stereo was fast at it and did a great job and even showed us how to work all of the features it has

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cory did a excellent job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cory did an excellent job on installing my radio and he also had great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad technician did a great job very impressed will have more car aduio installed here for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great Job Chesapeake VA (Greenbrier)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You all did a great job installing my in dash system. Looks like it was factory installed. Would recommend to all thanks again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install and installer was awesome. The job was done quickly and efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase.... i would definitely buy again....

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Geek squad follow up after an install issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Original install booked for radio install was about 1.5 hrs, rep completed job in about 30 minutes… awesome, either rep works 3 times the speed of expectations and deserves a major pay increase, or they are gouging.. radio is great until I realized the fade was swapped around. I go in to inquire on spending more money to purchase a back up camera and fix the fade. To be told I had to pay another 150.00 install job. Wouldn’t even offer a discount when they would have had the radio out to correct the original mixup

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a good job on my installation of my my navigation/audio system! I would recommend them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Install no problems!! Installer was very knowledgeable and helpful. I will definitely be going back for more work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote start installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians installed my remote start and explained how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service on point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this installed within 1 hour of purchase on a Friday 15 min before close great people at Best Buy and great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent installation of my car stereo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the technician did an excellent job. my car was very clean when they were done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am very happy with the service I received.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work was done on time and the installer gave me lots of information about the new product that he installed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did Job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything looked good but when I checked to see if it all worked, it didn't. I didn't pull away until it was all checked. Sure enough, more work had to be completed. Mechanic himself was awesome guy, understood what was happening, quick fix overall. To clarify as well: The stereo installed was not purchased at Best Buy

    No, I would not recommend this to a friend