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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 6802 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 6,802 reviews
  • Rated 5 out of 5 stars

    I have no idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a clue what I am reviewing. Merry Christmas to me!!!! Obviously it works. I have not returned this item.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did a great job with the install of a car radio in my jeep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stereo install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing my in-dash stereo unit. Looks great and that is everything on a head unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Boom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy techs did a great job installing all parts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Double Din installation perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my installation (: they did a nice job and clean up afterwards. (:

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing my head unit it looks like it came from the factory with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fast and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my device quickly and tested it before contacting me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe was amazing and the service was second to none! My system sounds great and I couldn't be happier!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was excellent and exactly what I needed for my car

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were here on time..did great job. Cleaned up afterwards

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This unit has Great audio and video.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this unit! It has lots of features and easy to use. Amazing audio and video, I love the Bluetooth feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to our vehicle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech installed our system well - even working through a few technical obstacles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation was worth the wait!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer was great and thorough. Everything works as expected.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Installation disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The experience was disappointing from the beginning. The tech had difficulty making the appointment and had to have the installer call me to do it. From the initial phone call the installer acted like I was a huge inconveience. When I arrived he had an attitude and even though I had talked to him on the phone about also including a back up camera, he REALLY did not want to do it and in the end said it would be too difficult. I left the car for the radio and speakers to be installed and took an Uber to work since he said it would be 4 hours. Instead I got a call in about 1 hour saying that he could not do the speakers and it was done. He then went on that I had to get back before 5pm as he had to explain how to use the radio. So even though I had a ride for later I paid for an Uber back. When I arrived he gave me my keys, told me he put the mic in a different place and acted like he was done. I asked for some instruction on using it - he told me the box with the instructions was in the back of my car and walked off with his co=worker! There were no other customers and they did not appear in any kind of hurry, but clearly wanted nothing to do with me. I have been disappointed with the installation as instead of putting the micorphone above the sun shade, he put it on the pillar right by the window. It has made it effectively useless when I am on the highway as there is too much road noise. Fortunately I like the BOSS system, but the installation experiene left a lot to be desired. And I still don't have my new speakers installed. :(

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good install very happy with my new stereo definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kenwood install in VW Jetta

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work GeekSquad. Service went well radio was installed nicely in the specified time. Good warranty and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I WOULD RECOMMEND THEM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD DID A NICE CLEAN INSTALL OF MY PIONEER NAVIGATION SYSTEM VERY HAPPY WITH THEM AND THE SERVICE WAS EXCELLENT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are amazing!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me out when they didn’t have to. I’m very great full for them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Truck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a very impressed experience with the installers at Best Buy. They were very helpful and wonderful to work with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfectly on my 2010 Toyota Corolla. With my Phillips head unit.

    I would recommend this to a friend