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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 6846 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 6,846 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and very professional they know exactly what they're doing will do it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install went great. The unit looks great in the car. Went faster than I anticipated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stereo install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing my in-dash stereo unit. Looks great and that is everything on a head unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great instal job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional and knowledgeable. They did an excellent job with the head unit instal in the prius

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Car radio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service wasn’t great at all I paid for my service to be done week in advance then comes to the day they are working on my car and then on the the guys called me saying we can’t do the installation because of the type of car I have. But what’s interesting is that they inspected my car twice before this day to make sure so I wasted slot of time and the customer service was horrible this same guy was getting upset at me because I wa asking questions to why my car can’t be serviced

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always been professional and offers supreme customer service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    clean and professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent did a great job install my head unit,and on time like he promise clean and neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geek Suport

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents helped me out a lot setting everything up better than I would have myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing my head unit it looks like it came from the factory with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my car audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My car stereo was installed quickly and works wonderfully.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good install very happy with my new stereo definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast install service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was fast reliable service, and if I keep the paperwork they will reinstall my old radio for free if I sell the car.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service offered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will be having done soon, can’t wait to see how it turns out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my new Apple CarPlay Radio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new radio looks great. Happy Valley Best Buy in Arizona.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was helpful and also was helping me choose a auto start for my vehicle, def recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of radio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the installation. John and his team are rofessionals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase.... i would definitely buy again....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was great. The installer knew what he was doing and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was performed as expected and installer did a great job explaining things to my parents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radio Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service with a great turnaround time, Geek Squad did the installation right the first time.

    I would recommend this to a friend