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Customer reviews

Rating 4.4 out of 5 stars with 6846 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 216 Showing 4,301-4,320 of 6,846 reviews
  • Rated 5 out of 5 stars

    Perfect installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went as scheduled and looks great! Installer showed us how to operate radio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional work and great communication throughout the process. I was very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a couple of weeks to get an appointment date but the install went extremely well. Very good job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and courteous. Called me when there was a problen. No surprise charges

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick to put in My radio and very knowledgeable on how to take everything apart

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelant Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install went smoothly and quickly. Looks like the radio came with the car.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The radiio installation was perfect and looks great in my truck. It was done correctly and on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys at our local Best Buy were a pleasure to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and sufficient

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and great finish work with hiding the cords. Nice and friendly installation tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Ryan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Ryan from chapel hill you did an amazing job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was free with my purchase. On time appointment, friendly service, and quality work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Radio sounds good and CarPlay is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation looks good and stereo works as it should

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ob

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid to have Radio put in because I am not capable of doing that kind of items. Let’s let the proper technician do the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rear car camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional people, so happy with the work they did, awesome!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and great detail. Like the large screen for use with the additional backup camera that was installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast install of double din within 1 hour. No issue were encountered and tech was very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice. Very Satisfied. Would buy again. Nice sounds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my radio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my radio and did a awesome job.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Radio installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got to say, the installation was great. Clean for the most part. But when it came to my reverse camera, the installer couldn’t get it to work. He said he needed more time and that I had to come back the following week. So we rescheduled and I went back the following week. He spent another 2 1/2 hours and still couldn’t get it to work. All he told me was that he was just a basic installer and not even their super hero hotline could help. I was going to let it be. I decided to get a subwoofer for the car. I didn’t go back to Best Buy for the sub. I went else where and they were going to install it, I mentioned about my reverse camera not working. He looked at the kit to see what brand it was. He made a call to the manufacturer and got my reverse camera to work.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for taking time out of your day to share your experience with us. We know your time is valuable, so we never want to schedule multiple appointments for something that can be handled in one. While we're happy to hear your reverse camera is now working, we can understand your frustration that our Agent was not able to get it working during your multiple appointments. That is far from the level of service we aimed to provide when you scheduled your install with us. We’re sorry for the inconvenience that this caused you. We will take your feedback under review, and hope you will give us another opportunity to better serve you in the future.

  • Rated 5 out of 5 stars

    great install. fast & freindly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy stereo install was great. fast & friendly. only wish I could have had it installed sooner!

    I would recommend this to a friend