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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 6802 reviews

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  • Value

    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 216 Showing 4,301-4,320 of 6,802 reviews
  • Rated 5 out of 5 stars

    Nice and clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had double din stereo and steering wheel interface installed. nice and clean installation. no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second stereo I’ve had installed in another vehicle. Great job again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. We bought two fir our vehicles. Both sound systems working awesome. Working great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer knew what he was doing. Took care of my equipment and vehicle. Very knowledable and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful to have when installing a new stereo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instillation specialist did a great job. He worked quickly and explained it well.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Radio installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got to say, the installation was great. Clean for the most part. But when it came to my reverse camera, the installer couldn’t get it to work. He said he needed more time and that I had to come back the following week. So we rescheduled and I went back the following week. He spent another 2 1/2 hours and still couldn’t get it to work. All he told me was that he was just a basic installer and not even their super hero hotline could help. I was going to let it be. I decided to get a subwoofer for the car. I didn’t go back to Best Buy for the sub. I went else where and they were going to install it, I mentioned about my reverse camera not working. He looked at the kit to see what brand it was. He made a call to the manufacturer and got my reverse camera to work.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for taking time out of your day to share your experience with us. We know your time is valuable, so we never want to schedule multiple appointments for something that can be handled in one. While we're happy to hear your reverse camera is now working, we can understand your frustration that our Agent was not able to get it working during your multiple appointments. That is far from the level of service we aimed to provide when you scheduled your install with us. We’re sorry for the inconvenience that this caused you. We will take your feedback under review, and hope you will give us another opportunity to better serve you in the future.

  • Rated 5 out of 5 stars

    Geek squad installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased along with my DVD system. Good product. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed same day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Major surprise. As soon as I purchased it online within an hour later they installed it. Great service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had work done a few times before when it comes to bestbuy installation and its always quality and while i dont have everything installed all the time, car radios and music installation is always a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wife was Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was efficient. On time . Works well. Very polite and took time to show my wife how to oprate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our install appointment was lost in the system but they fit us in with a big job! Very professional clean beat job!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not completed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was cancelled because of the pandemic which I could understand. What irritates me is that when I asked if it would automatically be rescheduled when the situation changed I was told that I would just have to keep calling. NOT a good answer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were so fast and knowledgeable and super kind. very thankful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did an amazing job and was quick. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would use geek squad to install anything that I need to be install in a house or a car

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A job well done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation technician completed the work order on time, and the fit is perfect. I have no complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The radiio installation was perfect and looks great in my truck. It was done correctly and on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was free with my purchase. On time appointment, friendly service, and quality work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installer made a mistake and told me to come back so he could repair it. I would recommend them.

    I would recommend this to a friend