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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 6802 reviews

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    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 239 Showing 4,761-4,780 of 6,802 reviews
  • Rated 2 out of 5 stars

    Ugh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, the technician did a good job of communicating issues with the install and the timeframe was as advertised. The problem came, when I I left. I had a passenger side airbag warning light. I stopped the truck and tried my hazard lights (both items are on the same panel beneath the radio) and the hazards didn't work either...my assumption is the technician forgot to hook up an electrical connector. Being as I was the last install for the evening, I called the next day (Friday) to see about having it fixed without having to wait for another month. Here we are (Sunday) and I still don't have a clue if/when they can get me in to fix their mistake. At this time, I am told to check back on Tuesday. I am wondering if they just don't get that these are safety features that are no longer active!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my Kenwood stereo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris did a fantastic job and went the extra mile. Kudos to him

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    fits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits nice and tight in the space that I require it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my navigation in my truck. Works great they did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very good kind fast courteous hardest part is getting the appointment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and very knowledgeable. Took the time to explain the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Things were set up quickly and all works great answered all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did a good and fast job on the install in my truck

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Many problems with appointments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I setup an appointment in person and was guaranteed a spot. When I showed up after driving in the snow. I found out they did not have all the components to do the installation even though they ask for your model and make of the car. So the tech said they would order the parts and then call me back. I never got the call back, so I had to go to the store several times to catch the tech (they don't work 9-5, they are only there when they have appointments). I even complained to the "Manager" of the store that it is ridiculously hard to get a hold of the tech, he assured me he would call me tomorrow (didn't happen). Once I got it installed they wired the inside lights to stay on the whole time I drive. So I now have to try to get an appointment to get that fixed. Meanwhile, no one trys to help compensate you for your time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped us get our electronics set up right.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Acceptable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase equipment and had it installed. I am pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    install guy was very helpful and nice. install looks good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Th y installed it but left trash behind. Wire pieces and plastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people perfect installation love the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation ,courteous and knowledgeable installers was done quicker than stated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly by the geek squaf

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did an awesome job installing in the dash

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my amttuer radio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    |instillatio. Was fast, neat and inexpensive will recommend to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some issues with what we wanted in our car and they handled it great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSTALLED CAR AUDIO RECEIVER

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my car audio receiver Install was professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound - nice equalizer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech's name was Adam Ward at Crestwood Bestbuy, he was very knowledgeable and did a great job.

    I would recommend this to a friend