Customer Ratings & Reviews

Great ! Works as expected. No complaints here!!!!!

I have the total coverage with Geek Squad, so my installation was free.

The agents did a excellent job wiring my audio system

They installed my navigation in my truck. Works great they did a great job

They installed my car stereo very quickly and they are friendly.

Went above and beyond installing and showing us the features of the product Fast installation.

The squad installed my new radio in less time than I expected.

The installation tech was very professional. He completed the job in a timely manner

Works as expected, would probably purchase again when I am the market for another radio

Geek Squad agent John installed dashboard quickly and efficiently.

Can’t brag enough of the service we received in this dept.

Things were set up quickly and all works great answered all questions.

Installer put in my head unit and connected it to my amps without damaging my truck

Tech was very knowledgeable and did a great job on my install

It's real small and you can see a big picture I would get another one

I had to make two appointments for the installation. At my first appointment, I was told that they did not have all the parts in stock so I had to order them online. The install guy printed a list of parts I needed to order. So I made my next appointment for 10 days later. When I arrived for my second appointment, I had all of the parts from the list the install guy gave me. I showed him my parts and then he tells me. "You don't need those RCA cables, you need these and they are $35. Oh, you only have one amp, you need two." I showed him the print out he gave me 10 days before and he said, "I put those RCA cables on here for pricing I didn't want you to buy them. I didn't put the second amp on here because I thought it would be too much money for you." He then said, "If you want to do the install today, you'll have to buy another amp for $150 and pay for the installation of the second amp which is $80. So that's $160 since I have to install two amps. So these speaker wires are $35 and then you need another set of RCA cables for $16 because the ones you have are too long." I spoke to the manager and he was no help. So I return everything I purchased from BestBuy and went somewhere else. They say free installation on the radio but then they want to up-sell you a bunch of other stuff. I understand that I needed the extra stuff, but don't give me a list of things to order and then when I show up for my installation add another $281 to the cost.

As always a great job installing my stereo, I would not go any where else but Best Buy!

I decided on getting my stereo installed at Best Buy and glad I did. Great service.

So far it has been a good product. It works great.

Had some issues with what we wanted in our car and they handled it great.