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Customer reviews

Rating 4.4 out of 5 stars with 6848 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 257 Showing 5,121-5,140 of 6,848 reviews
  • Rated 5 out of 5 stars

    Great install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my new in-dash stereo/navigation unit installed without any problem. Looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He got the job done quickly and overall a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad really know what they are doing. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Required component

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Part of installation requirement. Must work as installation was successful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The radio was so easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The radio was so easy to install he just did it himself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Advanced

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Advanced In-Dash Navigation or In-Dash Video Installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good and I like it , and I really enjoy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    looks and sounds great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent installation and everything looks and sounds great! loving it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are awesome, they do a clean professional install that looks and works perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Friendly and Timely installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation process was quicker than I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation, was conducted neat, efficient,and timely. Thanks squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great love the quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the radio and fast install. Installed steering wheel controls and used radio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would use this service again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. I would use Best Buy again for my next project.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a fantastic job with the install of my in-dash touchscreen radio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and knowledgeable. Service was fast and everything was explained well.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Endless hidden fees

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased a new in-dash receiver it included "free" Geek squad installation. After about an hour into installation I received a call saying another part was needed and would be about $150 extra. At this point they already had begun installing it so I didn't have much choice. I received two more similar calls throughout the process. Overall, it took over two hours longer and about $350 more than they originally quoted. Definitely wont use bestbuy for anything auto again. Pretty bummed on this. Know exactly what you need and ask them about it before using them, because they wont tell you until its past the point of no return.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for uploading your review. It's always frustrating to feel neglected and like your time and money was wasted. It’s important that we are making our customers happy. We're sorry for the inconvenience that this caused you. We hope you give us another opportunity to better serve you in the future.

  • Rated 5 out of 5 stars

    Worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is always greaT. The are courteous and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BestBuy install guys were very professional and did great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit for my stereo live my new car system looks nice and works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Produces great sound from radio and CD music is super clear no static

    I would recommend this to a friend