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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 6808 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 280 Showing 5,581-5,600 of 6,808 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy a pair of spikes and that come whit this offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and guys that installed my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    once again a great job done on a vw and the new system is wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a very good job installation on my radio ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great does what it supposed to do great gps...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radio is Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Everything I need. Pandora and navigation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was awesome I would recommend this to anyone who needs one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get an install time and it was done ahead of schedule

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product to use. I really like it a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone for the money.same size as my Samsung it replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are so helpful here at best buy and quick installer too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Navigation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Navigation is a very good option for my new radio

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The worst customer service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order status shows service was completed. SERVICE WAS NOT STARTED AND WAS NOT COMPLETED!!!!! Atrocious customer service!! Purchased a car stereo and installation, came in early to drop the vehicle off, the installation area was not open and did not open for another 45 minutes. There was no communication from the store about procedures/policy for getting merchandise installed (conducting a pre-install check). The store manager was uninterested and unwilling to offer options, or work with me to come up with a solution. Just repeated the phrase "not open until 11" and walking away to the back room. When I asked him to make another appointment for the next day (understanding this was most likely impossible), without looking at the install schedule, he said they were booked. I asked to make another appointment, he ordered an employee to look at a date a month later, again without looking at the install schedule. Incredibly poor customer service, to the point of driving the customer away and not offering to even attempt to address the issue. He continued to argue as I said I was leaving with the same phrase "not open until 11". Even if I were to reschedule, I wouldn’t trust the store to do the work correctly or take care of the customer should issues arise because of his untrained, disinterested, and confrontational managerial style.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for reaching out to connect with us about this. We would like to apologize for the poor experience you had. It's always frustrating when communication falls through. We would like to hear more about what happened and see if there is anything we can do to help. If this is something you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything looks and sounds great. There are no gaps at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer Max was experienced and pleasant to work with. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking after the installation done from geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service member I had did a great job installing my in dash radio

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Go Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Service and very knowledgeable in explaining and installing system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful and friendly Tech and services were provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product , works great good deal, great services

    I would recommend this to a friend