Customer Ratings & Reviews

So far the technicians at the Gulfport Mississippi store have been great and very knowledgeable and taking good care of my vehicle while installing this Alpine head unit Alpine amp and speakers. We'll have to make another appointment for the remote start and the backup cameras and subwoofer. Very professional looking and sounds amazing so far.

I got a Kenwood 9706S double din unit installed in my 2004 Corvette. My car is a single din dash and the instillation expert in the audio bay was excellent. I also had a subwoofer with enclosure and amp installed. He installed everything well and everything worked fine and my car was filled with great sound. He was very professional and seemed highly knowledgeable. He explained what he was going to do and gave me an honest estimate of how long it would take. Overall I was very satisfied with his professionalism and expertise.

The installation of my car radio great! A nice job done in a timely manner

Super helpful and professional tech. Great with consulting and installation. Service with aloha.

The technicians Ramon and Memo installed my Pioneer 6.8 touch screen CD player in my 2001 Toyota Tundra. I was able to purchase the additional parts needed for the installation. The Techs were amazing and were able to squeeze in the install of a backup camera even though they were on a tight schedule. The system upgrade revitalized the inside of my truck and look forward to upgrading the speakers in the near future. Kudos to Ramon and Memo, they left my truck cleaner than what I would have ever expected.

Ireland installed my new radio into my 2008 Chrysler Aspen. I had mistakenly thought that this car did NOT have an amplifier. Ireland caught this mistake and ordered the correct adapter. The radio is sounding GREAT and I am still learning all that it can do.

The audio service tech at the Mesquite location is the best I have seen. I was very impressed with his skill and customer service. Saved me hundreds of dollars by finding the issue with my old stereo (blown fuse on the back) so I didn't have to buy new equipment. After that, he would no accept a tip for his efforts. Because of this, I will continue to bring my business to the Mesquite Best Buy.

I love how professional and quick these guys work - my car radio is perfect now

The agents installed a bluetooth stereo in my vehicle. They were very informative and helped me decide exactly what i needed without over spending. They were very timely with the installation and made sure the system sounded the best possible. Overall, I would definitely recommend the Best Buy group install your stereo.

Fantastic installation process. Timely, accurate, done with care and they gave me personal service on how to use when finished. I am impressed and highly satisfied with the installation!

Audio technician installed my new pioneer radio/dvd player and it is working great! Wire for the bluetooth phone mic hidden and professional, everything wired up the way it should be, and wired my backup camera so that I can turn it on or off at any time whether in reverse or not (which will be REALLY handy next time I am hauling/backing up a trailer). Wonderful service, professional as can be!

I bought an aftermarket radio for my car including the installation kit (PAC / harness; antenna adapter; in-dash deck inst kit) and had it installed by BestBuy GeekSquad. The appointment worked on-time. The service guys were helpful and friendly; A few days later I detected a technical issue ( a feature that was not working in conjunction with my phone) and GeekSquad was giving me a timely follow-up appointment and were able to fix the issue. Altogether a good experience at my local BestBuy. I will soon bring in my other car for another radio install and write a review for that experience then.

The stereo works well and I am plenty happy with that, but the tech that serviced my car returned it with many panels misaligned as well and various clips broken/bent. I had to pull quite a few panels apart to fix it back up.

The geek squad was very knowledgeable. They were awesome.

Very helpful & knowledgeable. I got a shoddy system on Amazon, and rather than just installing it, the serviceman warned me that it was bad quality. He told me if I wanted he could refund me and I could find someone else to install it, then showed me the systems that were available in the store. He helped me pick out one that was better quality and much cheaper than what I'd originally bought, then refunded me for my original service purchase so I could pay for the system and service together, which he said would give me a discount. It only took about 45 minutes for him to install the system, and when he was done he showed me how to use it.

The installation service was fantastic! Professional, knowledgeable, polite technicians explained every detail about the service to me and gave me recommendations about my purchase. That was my first time with this service and it is 100% recommended.

Instalación super profesional quick and the technician took the time to explain all the feature of that radio

Very great service thank you for the job your company did fast service

Amazing service. The guys were great and went above and beyond. Highly recommend.

great job by Zoro at lakewood co best buy. He was professional and we love our hands free system in our honda pilot!!