Customer Ratings & Reviews
Customer reviews
Rating 4.4 out of 5 stars with 6848 reviews
(6,848 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
to a friend
Rated 1 out of 5 stars
Help me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nun of my usb ports work or car adapter ports work after installation
No, I would not recommend this to a friendRated 1 out of 5 stars
I had to install myself
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cleak never offered me the install and I didn't even know it was included.
No, I would not recommend this to a friendRated 1 out of 5 stars
Nobody was there
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was never told I had this nor was there anyone there to assist me with my purchase.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Mike. Thank you for taking time to reach out to us about this. I'm sorry to hear there was a lack of communication with this. It sounds like you may have qualified for a free install on a new stereo. We would like to hear more about what happened and see if there is anything we can do to help. If this is something you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
In dash install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would never have Best Buy install again. Butchered my dash, killed the battery in truck
No, I would not recommend this to a friendRated 1 out of 5 stars
never purchasing from best buy ever again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I NEVER GOT MY SERVICE AND THEY SENT ME AN EMAIL SAYING THAT IT WAS COMPLETED
No, I would not recommend this to a friendRated 1 out of 5 stars
Yuck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The worst service I gave ever had with no knowledge to offer at all .the worst ever
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking time out of your day to connect with us about this. It's always frustrating when an appointment does not go as expected and communication falls through. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Bad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor service in installation and service after sale.
No, I would not recommend this to a friendRated 1 out of 5 stars
Long wait
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.3 weeks to wait for a appointment. Brought the whole system back
No, I would not recommend this to a friendRated 1 out of 5 stars
Hope I never have to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never had to use I will probably need it once it expires
I would recommend this to a friendRated 1 out of 5 stars
did not need this item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i was sold this item and it was not needed please make sure to read over the manual before buying additional items
No, I would not recommend this to a friendRated 1 out of 5 stars
Frauds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never installed stereo just closed the work order.
No, I would not recommend this to a friendRated 1 out of 5 stars
Liberating
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What can I say about this purchase that all of you already know.
I would recommend this to a friendRated 1 out of 5 stars
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation messed up my heating system and I had to have it repair. Best Buy did reimburse me which was nice
I would recommend this to a friendRated 1 out of 5 stars
Nope
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No navigation, unlike what was written in description.
I would recommend this to a friendRated 1 out of 5 stars
Please refund work wasnt done. I had it done elsew
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad didnt even try to install wasted my time had it done elsewhere. Please refund back to my card...
This review is from In-Dash Car Stereo Install with Touchscreen (Hardware Not Included)
No, I would not recommend this to a friendRated 1 out of 5 stars
Extremely Long Install Scheduling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.almost a month out to install a headunit!?!?! Thats just ridiculous!!!
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. It's always frustrating when appointments are not readily available. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.
Rated 1 out of 5 stars
no call for scheduling YET!!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.NO one has called to schedule the installation Poor customer service
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. It's always frustrating when appointments are not readily available. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Bevercomingback
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seriously not sure they are qualified to hook up a XBOX
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One installer was great one was not very knowledgeable Try to charge me for his mistake.
No, I would not recommend this to a friendRated 1 out of 5 stars
To long
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was told they couldn’t do free install until 45 days later
No, I would not recommend this to a friend