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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 6811 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 336 Showing 6,701-6,720 of 6,811 reviews
  • Rated 5 out of 5 stars

    Tech installed my JVC radio seamlessly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than taking a little longer to install than represented, the installment of my JVC system into my 2003 Sequoia went seamlessly. I really appreciated the tech keeping me updated on the progress. The installation was very neat and the tech took time to show me features of the JVC. Good experience overall. Cheers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation experience!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in to purchase a Kenwood navigation unit to take it to my regular guys to install it. The car audio guys were very knowledgable and convinced me to let them do the install. They ended up installing my head unit, amp, and headrest DVDs that I brought in as well. They ensured the XM, OnStar, steering wheel controls, Bluetooth, AND to my surprise, the factory USB port. The manager, Kyle, and his assistant Jailen were awesome! I even took it back the next day to have them tint my windows. Now, if I could convince him to start building speaker boxes their shop would be the total package! Great job guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radio and speaker install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dan the auto geek did a very professional an neat job installing new radio and speaker in my vintage car. The speaker was a very t job for anybody and he did it with ease. Would recommend auto geeks anytime especially dan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a little "false start" due to a misunderstanding with the person scheduling the visit, but the work was completed perfectly and on time. The new Pioneer had unit works perfectly and gives great sound going down the road. Thanks gents!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent AutoTech Specialist "Angel"

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new car stereo & backup camera from Best Buy & had them install both units. My vehicle was a 1999 Toyota 4Runner. Initially had installation problems due to an improperly installed car alarm previous owner had installed. The service tech "Angel" troubleshot my issue until he solved the problem. Thanks again Angel T.K.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kenny is amazing!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kenny with the geek squad did an awesome job with the instillation. Super quick and everything works perfect. Even came outside to show me how everything works. 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Technician

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Radio Tech was AWESOME!! He was very helpful and took the time to go over things really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The tech was very good and fast,

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did a great job and was very clean. Everything works perfect. Do not have any issues. Also show me how to use the radio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love geek squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job on my car and they did it quickly too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got a radio installed in my car and my guy Jory did a great job and even ran a couple extra wires for my subwoofer and had my radio all set up to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my Radio

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent. The Tech was very nice and explained everything about the product and installation, Very happy with the service

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Be wary

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch out. So ive used best buy before. I thought this time would be different. I had a unit installed and they claim free installation. Be sure you check and double check with them on everything you need. I ended up having to buy an additional item and pay for its installation even though when you buy it online it shows everything you need. Now i see that the xm radio doesnt work when the previous radio had it. Now ill probably need to go back and pay for this additionally as well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought a online radio off ebay didnt work, so i purchased one from them free installing even though the hardwear cost money. I dont have to buy it ever again tech installed it for me im going back when i purchase my new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radio installation.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff that installed my car radio were very friendly and displayed a positive attitude when answering all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy & fast

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stereo installation was fast and easy. I brought in a stereo I had already bought off of Amazon. I'd say it was done in about an hour and a half or less. The install guys were nice and made sure to communicate very well. They assured me that if there were any issues to come back and they would take care of it. Overall great customer service!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a professional install!! I fixed it myself

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is for an install by BestBuy for a vehicle aftermarket head unit/stereo. The install was fine upon receipt of the vehicle but the remote audio controls on the steering wheel stopped working. I took it apart and was appalled at the awful hack job on the stock wiring harness. Wires were cut and left disconnected, and some were tapped and then they cut the lead. Obviously, someone who is not an expert did the install as they were hunting for the correct wires to tap to make the steering wheel audio controls work. They actually cut wires, twisted and use some loose electrical tape which is what came apart. I corrected their hack job on my wire harness as the factory radio would never be able to be reinstalled. I would not allow them to do work again on my vehicles unless the install manager had me approve their work before reassembling the vehicle. I am sure some the install techs can do good work but not whoever did this job. The Sony head unit is great but the poor-quality installation is why I give this 1 star.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    radio

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this radio beat price and decision ever i can play my music off of my phone and answer my phone i love using the back up camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Complete stereo install!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 2010 tundra and the guys at the Stafford, Va Best buy Did a wonderful job on my truck they went way above and beyond!!! I had a double din head unit install front and rear speakers also amp and subwoofer sounds great and clean thank you guy your the best will alway have my business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Champaign, IL Ryan did an excellent job!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the car stereo installation by Ryan and information about the warranty that he provided. He was very knowledgeable and took time to explain how to use the stereo. He is very nice and professional and I would highly recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install Shop is Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Gents in the shop did a great job and gave me a full tour on the use of my new receiver.

    I would recommend this to a friend