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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 6811 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 338 Showing 6,741-6,760 of 6,811 reviews
  • Rated 5 out of 5 stars

    Car stereo installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome customer service very professional and knowledgeable

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Head unit install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer doesnt know left speakers from right. Have to bring it back for that. Also got a bonus, installer left his orange drink on the floor in back. Top notch quality...good job best buy. Suggest you get your install done by a professional, go somewhere else!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Alpine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great and they did a good job will have them do more for me

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They failed to order the stereo, told me I would need to order it even though it was already paid for. Then said I would have to pay extra for the installation that was, again, already paid for! The last associate I spoke with was not very friendly either. If I could give it negative stars, I would! Will never return to Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installed in dash receiver

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely and efficient install. Everything working great a few weeks later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT SERVICE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, Kegan at Niles store is an awesome tech who really knows what he is doing and his partner, Jason is equally helpful, knowledgeable - Great job, fast, efficient service guys !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy and well-executed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice work Geeks! Install time was near exact to the estimate I was given. Everything looks great and works as promised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very attentive helpful & educated on their product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and great customer service throughout the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. I am highly satisfied with his work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy installers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bestbuy crew knew exactly how I wanted my system to be set at when they asked. I was worried because of bad experience with local shops. But these guys did an awsome job hands down!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed Apple CarPlay, Very reliable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly staff, they installed apple Carplay and explained everything to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys who installed my new radio, speakers and back up camera did a great job, everything is awesome. Very helpful and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded stereo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works great installation was fast installer was friendly and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brad at the Knoxville best buy installed a DVD navigation unit for me he was very courteous and professional I would definitely recommend him for any installation job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation services

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Patrick is a credit to his profession. Kept me informed and was very knowledgeable. I would recommend this store for installation services to anyone. I will definitely go to them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Car Play Install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation tech was extremely helpful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    must get for everyone make sure to get it ask about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly service, quick, and clean

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installer was quick, clean, friendly, and knowledgable. Had me in and out in know time and even sat down to explain its features and how it worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy was great about installing into my 2009 Nissan Altima. Everything went great and they were timely. Highly recommended

    I would recommend this to a friend