Customer Ratings & Reviews

i did my install at The Woodlands with Jared, first of all he helped me on configuring my system and showed me the options and benefits of the equipment, he spent a lot of time in the car, he made it sound really good. Installed all equipment clean installation and very professional. Friendly and capable, will return to add and amp and a Sub. Thank you!

Quick and easy install of a new deck in my vehicle. Everything worked like a charm and was in and out in less than an hour. Love the speed that everything worked and now I have car play in my vehicle. Makes like much easier when travel and needing to see directions.

Arrived a bit early and they were able to begin working on it as soon as I got there. He wasn't sure if some features (steering wheel control) would work (since it was an aftermarket stereo) but he reassured me that even if he tried, he would not charge me if these features did not work. Luckily everything was successful. Would recommend.

In dash navigation for our jvc head unit is awesome.

Awesome installation. I was worried about having the installation done before going to work . They had everything done and on my way just a promised. Technician was very helpful, knowledgeable and courteous. Will definitely use them again and not worry .

The agent did good on install. The unit itself is not compatible with Android. You also cannot access features on vehicle like clock etc..

The Best Buy team did a fantastic job installing the new car stereo and speakers in our 2004 Ford Explorer. We also had trouble with the front left speaker dropping in and out and they found the issue, repairing it as they installed the new setup.

You can count on the team at the Fayetteville Best Buy to take care of you AND your installation. They go above and beyond service levels I don’t get at other retailers. I have upgraded several autos I own and Zack and Matt gets it done right with personalized service that hits it out of the ballpark!!!

Installation was great and done right in a good time. Chris was absolutely fantastic

Seriously, the tech was awesome!!!! So knowledgeable and got the install done quicker than expected. Too notch

Best Buy always does a great job at car audio installations. Have had them work on my car and both of my daughters. I highly recommend getting Total Tech Support if you plan on having a lot of work done to one car or many cars. The money it saves you is amazing.

Great installation team, courteous, knowledgeable and professional, highly recommended.

This is the second truck that Dustin at Best Buy in Watertown has installed a car stereo and a rear view camera in for me. He does really nice work and definitely knows his way around the install bay. The stuff he installed for me looks like it grew there. If he works on your ride you’ll have no worries, it’s done right!

The technician was very professional and fast. Asked if I had any questions about my new product and made sure everything worked. Called as soon as the vehicle was finished and it was done in half of the estimated time!! Will for sure use geek squad in the future because of this technician. Thank you

Ths installation was done in a timely and professional manner. After it was installed the tech showed me how to use it including setting up bluetoothe with my phone.

Installer was very helpful and communicative. He made sure we had all the pieces we needed for a fairly difficult install.

The agents installed the speakers for my daughter’s car. They did a good job. My only complaint is the time frame that you have to wait to get installations. You have to place an appointment several weeks in advance. My location stays booked up.

It really was a bad experience overall. BB web page recommended the unit. It physically fit in the dash OK. The problem is that because it has a screen that opens every time the power is switched on you have to be sure you are holding the shift lever out of the way or it hits the lever. I had to have it removed and a basic unit installed 4 days later (which was the fastest they could get my back in! ).

My installation was quick, painless and flawless. Would buy again.

The Geek squad installed a Kenwood receiver into my 2008 Tundra and did an outstanding job! This is the third vehicle they have install a receiver for me. Their workmanship is flawless and they take the time to go over all the functions of the new receiver. Highly recommend the Geek Squad!