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Customer reviews

Rating 4.4 out of 5 stars with 6777 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 6,777 reviews
  • Rated 5 out of 5 stars

    Love the Geek!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great, very knowledgeable, and patient. Took the time to give me all the part numbers I would need for installation and that saved me the time and headache of hoping I had the right part. They did a great job of installing the radio, looks like a factory install. Great job!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Attempted to install a new in dash screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very personable and kept me updated throughout the process. It didn't end up working because he said there was a problem with the system I brought in. He put in the factory radio back in. The only problem I have is that the speakers on one side of the truck are not working so when they reopen, I will have to have it fixed by them. Until then, I am out of luck. I think checking to make sure everything is working correctly is pretty basic and make me question the entire visit and whether now he broke something and that's why the new system didn't work and the old one doesn't work right either.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Install was great, But...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks did a great install but did not tell me when I made the appointment that the speakers install was not free and because there is extra work involved the there maybe an extra charge for the install because the free install only covers about $100. I was not a happy camper!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Car stereo installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job well done. Stereo is good. Explains function well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad installed my radio wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn’t installed correctly. The gps portion doesn’t work and trying to schedule another appointment to come in and fix it has been impossible because the phone number doesn’t go to anyone. Everything else is fine but he must have stuck the gps antenna to the back of the radio or something because it doesn’t get any signal.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    DarrellC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was awesome he did a great job installing my new unit in my car

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely worth it - More value than what I paid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend getting the Geek Squad protection. I've had two subwoofers blow out, two speakers have a loose connection, and a buzzing noise in one of my speakers happen over 6 years. They've fixed it or replaced every time at no charge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The installation was well done with one exception

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation looks great, camera placement is excellent but even though the head has connections for front and rear camera's they don't feed to it. It was the reason I went with the camera's I did. But all in all it was a really good installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the recent shutdown due to health concerns, I was happy to have the installation center open. I got a very quick appointment and the install went great. Faster than expected. Good fit and finish and great sound through existing system. Good job !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Completely satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised by the professional, friendly. and courteous, manner that I received from the Geek Squad. The installation was done quick and clean and I was definitely satisfied, That is why I gave it a 5 star and 2 thumbs up rating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had the Alpine Apple Car Play system and a rear backup camera installed by the Geek Squad. I was very happy with the installation. Jared did a great job and you can't tell that the system is an after market installation. He also was able to answer all my questions. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did a great job. Wouldn’t hesitate to have this installer work on any of my vehicles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great…. Coming back for a 5- channel install soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed Car Audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed a stereo in my son's 4runner and added a bluetooth mic. They were done in about 30-40 minutes and it sounds and looks amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Collin installed everything neat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Collin did awesome job installing radio. Very clean install and explained how to work everything. Highly recommended him as installer and customer support. All steering wheel controls work great and rear entertainment center works perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great stereo installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stereo was installed cleanly, everything works perfectly! Mechanics were friendly and professional. Explained how to use the features of the stereo clearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worst

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very expensive for the price. Touchscreen alone is very good. Major problem is the Bluetooth connectivity is bad. Whatever smartphone iPhone or Android the music gets disrupted ND hiccups..buy Kenwood. I returned twice to best buy and best buy banned me from future returns cuz of excessive returns. All cuz if this pioneer

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Radio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed radio in record time and added a feature I asked them to with no problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Adequate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have been better has he hooked up my XM tuner to the receiver so I can utilize the 4 free months I received on promo in my car.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dmack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent setting for maximum sound told me what I need to do to get the best out of my purchase

    I would recommend this to a friend