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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 6777 reviews

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  • Value

    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 6,777 reviews
  • Rated 5 out of 5 stars

    Rockstar Geek Squad Agents!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team at the Lady Lake Best Buy made my purchase and install a breeze! Dan, my installer, helped me pick out my new radio and helped to design an amazing sounding stereo in my car. I will be bringing all my cars here to upgrade the audio and electronics.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    looks good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guy at Rivergate needs help.. he forgot to hook up dash lights..... could not get in touch with him call left messages and he never return any of them so we had to take it back and got the run around,,,45 min. late we finally got it fix.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bestbuy in Woodbridge NJ did a great job at installing my radio in my car. There was a problem with the original radio I purchased and the tech switched out my radio 1-2-3 with no issues. They even checked a previous item I had installed because I was having an issue. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an amazing job on the radio installation, it just took a little longer than there estimated time, which can happen when they needed to remove so much of the car to get everything installed great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to be an installer myself long long ago. This guy did a clean job he knew what he was doing. I would definitely recommend using Best Buy to install, large store to back up the work and I’m knowledgeable installer what else could you ask for. They are also not overpriced for installations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service and finished product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great at communicating, when shipping went arry and my radio wasn't ready by my appt time they agreed to squeeze me in next day when it did arrive and the installed radio looks and works awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car stereo install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed Car stereo and everything works perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfectly installed in under 1.5 hours

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GeekSquad proved yet again how much of a bargain they are. I was quoted $200+ for this installation out in town, yet GS offered the same service for $99. I hardly had to wait at all, and you can't even tell my receiver was an after market purchase due to the great job the gentleman did with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was highly impressed with the knowledge of the installer at the Conroe Texas store. He knew his stuff, he was polite and courteous, and he got me in and out quickly. This was a replacement unit (original not purchased st Best Buy). The purchase and installation at B.B. was amazingly better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony double din with apple carplay install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were dedicated and I was happy with the results it took more time than the usual but that was because of my older model truck and the job was finished and I am very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 times a charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently had a stereo swap from my old truck to new. Trim reused wasn't flush by 1/4" and looked aweful. Tech fixed but had to return. Then microphone for Bluetooth wasn't connected and wife had to return for 3rd visit. Frustrating to make 2 extra visits beyond initial visit. Kevin was helpful, but I think tech hurried.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ¡!!!!¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!¡!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice job on the install people, very informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good clean installation. the tech tried to explain the features to my wife, she couldn't remember everything so, i made a second appointment, and the tech looked at an issue i had and explained the features to me. nice work people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed a car stereo and speakers per

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy and big shout out to Trent for doing such a great job. there was an issue with the airbag light coming on and he took the time to solve the problem and correct the issue. the stereo in my sons car looks and sounds amazing!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alex and Craig are the best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JVC Media center installed in a 2019 Mustang. Did a great job, cleaned up everything after instal. Had a minor issue a week down the road and was asked to come back at my convenience and they would take care of it right away. I did. They did. Happy ending :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radio system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That greeted me with a smile I have taken my car back twice not knowing how to work the radio and the technician took time out to show me now I see why his been at Best Buy for 25 yr or more great customer service I will be a returning customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation technician was on time and had knowledge about the product that helped me with a on going problem. Ford dealer has been contacted to resolve this problem next week. Location of installation worked out better than I expected. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible jobs done by an incredible staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from an excellent crew! They were extremely quick and very efficient! The quality of their work compares to none! These guys really take the job seriously and do wonderfully at it. Thank you so much for the experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great technician!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was kind, knowledgeable and helpful. I highly recommend coming to this BEST BUY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean, efficient, courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michelle helped me from beginning to end. She left no stone unturned and tik the time to walk me through everything.

    I would recommend this to a friend