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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 6782 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 6,782 reviews
  • Rated 5 out of 5 stars

    Radio install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad will be my new go to. First time using them and the were on their game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was completed with in the window provided. Old items were neatly place in the box for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guy was great. I don’t even like my radio as much as I like the professionalism of the person who installed it. They all made sure I had the right parts ordered the right parts and he also answered questions post installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous job by Aaron at the Oceanside, CA. store.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job was so awesome friends think the job was done at a Hyundai, dealership, Perfection at it's best thanks to Aaron, at the Oceanside,CA. store he installed Kenwood stereo system with back camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service and awesome product!!! We will definitely be back!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was thorough, neat, knowledgeable and efficient for my in-dash Pioneer install. The install was free and the ability to move system vehicle to another in the future for free is a great option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our service technicians went above and beyond in scheduling our appointment and making sure our stereo was installed before our trip. They explained how everything worked and helped us order the correct parts for the installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation process went better than expected. They had a cancellation so I was able to get in quicker and they got the job done faster than expected. The installer went over the features of the unit with me which was awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aziz provided exemplary customer service. He was professional, friendly, and knowledgeable. He resolved a problem for us in record time and we are grateful! Incredible leadership!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have come to expect excellent service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have com to expect excellent service from the installation shop at the Best Buy in Ontario, Ohio. I have always been kept well informed and the service has been completed in a timely and courteous manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was fast and friendly, I would recommend anyone to have their car stereo installed by Best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are great. I don’t trust anyone else.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean didn’t screw anything up. They were solid. And time efficient. Had them do my stereo and back up camera all together. I don’t trust anyone else to touch my car electronics. Ben and Jeremy are the men!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad replaced the bad fuse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fuse blew up within a week of installation. Best Buy was kind enough to fix it, but I do not have the confidence in the product yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car stereo installed early and quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great to work with. I was early and they were able to get me in right away. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    trial and eror

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we went in circles with this one. but the audio installers at best buy had all the right answers and were easy to work with. they went above and beyond to make sure I had a great systemin my truck. great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job installing my boyfriends radio I got him for a gift. Complete in a timely manner and still haven’t had any issues with this product. Very friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stereo install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience was good. The Stereo was installed without any problems. It worked well for me and it was done very professionally by the installer. I’m very happy with my experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Genuine

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a radio specifically for Sirius but turns out it wasn’t compatible. Geek squad was so helpful in switching out to a nicer radio of similar value and had the old one out and new one in within no time. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install went quick. When it was done the I stall guy showed me how to use my radio

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patrick was the best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not usually a fan of Best Buy but Patrick is changing my mind. He was great! Knowledgeable, patient, helpful and so pleasant. A very positive experience. So excited about my new stereo! Thank you!

    I would recommend this to a friend