Customer Ratings & Reviews

Excellent service from the auto installation department. Service for TV mounting was pathetic. Employee contacted me before arrival and was so rude I canceled it.

They have done a awesome job. Still kicking. Without any issues.

They did an amazing job, they told me it would take 2 hours and they got it done in 45 mins

The install team at the Bee Caves location is great. The install looks excellent, works fantastic, and was done right and on time.

Micheal is an asset to the Best Buy company. He installed my system, and explained step by stem what he did, needed and went step by step showing me about my new system. If I could have given more stars I would have.

When I bought my new in-dash sounds system at Best Buy it also came with a deal on installation. The installer was very helpful both before and after. Told me how it would fit and showed me the features after. No problems with finished job.

Travis found the right head unit for my vehicle and he and Brian installed my new Sony into my car. They were both fast, professional, and through. Very satisfied with their work and Best Buy. Thank you.

Installer at my local Best Buy was great. Friendly, knowledgeable and efficient. Will definitely go back in the future.

We bought two in dash car stereos and had them both installed by Best Buy as part of a package deal. The quality of service can’t be beat, their product knowledge was fantastic and all the work was done ahead of their estimated times!

The interface is just like having your iPhone, all the features are there. The only draw back is you have to connect the phone for Apple car play to go into effect. Wish it would happen over blue tooth.

The guy from the Geek Squad that installed my new Alpine radio did an amazing job. New exactly how to install it without leaving any scratches and also new exactly how to install and conceal the gps attachment and microphone. Job well done.

Outstanding commitment to excellence. Thorough with his work and very professional

I got a better deal to get the video installed. The quality is on point. I’m very happy with my purchase. I’d purchase it all over again if I ever get another vehicle that comes without video.

Awesome!!!!! Loved it. Will definitely refer to all my friends

The install went great! Car was ready before the promised time. A few days later I went back for more instruction on all the features of the unit and they graciously spent another 20 minutes going over some of the features for a 2nd time!

Excellent service by Brayan Chin-Barahona. He went above and beyond to accommodate my needs. Knowledgeable. Kind. Respectful.

I was called early in the day by the installer who said he had a major cancellation and I could bring my truck in to have the new stereo installed. It was done earlier than promised and I was given a thorough demonstration.

Due to the amount of wires that he had to recut, soder, and re-cover up is a huge job in itself and takes a significant amount of time to do yourself. He Installed it very quickly and did everything to perfection.

They did an amazing job and I feel they went above and beyond to make sure my stereo was installed correctly. There ended up being an issue with speakers that they couldn't fix but they spent time and effort in trying to fix it.

Professional as always. Zach did a great job on the install of the double DIN in my truck.