Customer Ratings & Reviews

My touch screen radio was installed crooked. I called to report the issue, I was told it can be fixed. I am glad that the problem can be repaired, BUT due to my schedule it is inconvenient.

The Geek Squad service is excellent, and I am glad to be a Total Tech customer. Can not say enough about the awesome car stereo installation. It was clean, fast and thorough. Thank you very much.

Install was professional and timely. Tech found that the store (not his store) has completely sold me the wrong thing and he made it right with no additional charge to me. I have since been back to ask a question and he was again patient and kind.

The agents installed a cb radio in my vehicle. It took all of an hour. They helped me with the location of the radio.

What are the best your best weight has. As a member that’s my offer is this which gives me peace of mind when purchasing any new item and paying a little extra. Recommend this everybody

The guy (Geek Squad) who installed everything was a great guy. Knew exactly what he was doing, great customer service, professional, I do have to say all around- Awesome experience. He did a Great Job! Thanks

Rolled in and shopped around for about 1.5 hrs and they had my new stereo installed. Had a few issues later with the steering wheel controls and they fixed it on the spot! Great!

An incredible experience.... done in a mere 45 minutes, and done perfectly. He was friendly and helpful as this was my third attempt to find proper radio. I was shown how to operate my install and would reccomend Best Buy install to anyone that asks.

They installed a Sirius and gps radio in my truck and did a great job

Thanks, Geek Squad! They were quick and efficient and everything worked the way it was promised. On top of that, they were very friendly and easy to work with.

Excellent installation and the technician took the time to show me the different features of the head unit afterwards. Definitely saved me time and frustration of trying to install everything myself.

The guys in the install bay at the Roseville Store are awesome. Professional. And do a great job on the install. They have installed several radios for me over the years. It costs a little bit for a job done with great experience.

Great install, looks like factory and works great.

Installation was quick and technician was great in helping my son navigate his new stereo. He also had my son call me while there to see if I had any questions. Would definitely recommend installation at this location

Took my 2010 Camaro to have a stereo installed and the installer was very knowledgeable and had answers to all my questions. It was done very quickly and to date there have been zero issues!

I love the customer service offered by Best Buy and that is the main reason I shop here.

installed my stereo unit, sub, camera and speakers and very happy with their work and support. Provided me all the details I needed to know about my products and answer my questions whenever I have to call.

Getting an after market stereo into a 2008 Jeep can be tricky, but he (we) solved everything in the end. I came back a few days later when i noticed something didn't work right, the tech did research found a fix and corrected it.

folks who helped me were easy to work with and kept the explanations simple

Dropped off our truck for an in-dash installation and could tell that they were very busy that day. However, the employee that was doing the install had it completed before his estimate time he gave us! Great service!!