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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 621 reviews

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93%
would recommend
to a friend

Customers are saying

Customers are satisfied with the in-home data transfer and backup service, particularly the speed and efficiency of data transfer. Customers also appreciate the technician's knowledge, the ease of use, and the overall service provided. The setup process and the professionalism displayed were also well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 621 reviews
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Very knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad agents need to be retrained.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My in store transfer of information from my old computer to the new. Was a bust! They lost 90% of my information. I set both computers up, had Geek Squad come to the house for Data transfer. There was nothing left on the old computer. More than 10 years of information, (banking info- Credit cards, Insurance and Vital info forever lost!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    There for MOM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very flexible and helpful for my Mom who is 93. They set her up and transferred all her data to a new system. Gave her total piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer install and data transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was very efficient and knowledgeable. They were prompt and very courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sam was phenomenal! I have some questions if he could please call me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The work was outstanding. The Geek squad member arrived on time and was extremely helpful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new Dell computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent (Philip) was prompt and neat and knowledgeable. Everything went smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my new t.v.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On 2-01-25 the geek squad came out to re-place my tv that had gone bad and was under warranty, you cant go wrong with geek squad, they are experts, friendly and courteous. I get all my electronics etc., form BEST BUY and have the squad install or set up anything that need be done. you can always depend on the GEEK SQUAD!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speed Squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous, speedy efficient and answered all the questions I had for them..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent transferred all my data from an older desktop computer to my new laptop. In addition, the new laptop required setup and connection to my network and my printer. I was very pleased with the service. It was quick & accurate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop set up in home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a wonderful and very thorough set up experience with Geek Squad for my new laptop computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad in home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that came to our home did everything we asked for our computer and was very pleased. The agent was very pleasant!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TData Entry Trust Completely Earned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was so helpful, educational, and respected my Home and insured I understood what He did WOW, you just don't get this anywhere else. I will always buy here and always have the complete faith in getting the job done by the Geek Squad. If you go anywhere else I guarantee you made the wrong pick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Data Transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much easier having a professional do it. I'm pretty much illiterate about computer technology so this was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad can take care of issues on installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, and attentive to your needs. Installation done without any problems on my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ron Garcia, geek squad tech, did our data transfe!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ron Garcia was amazing at this service as he has been at all our previous home service tasks. We're longtime members and will remain so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work by Geek squad in professional and timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad guy was polite & task-oriented!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a Dell tower computer and used Geek squad guy to transfer data & apps. He was very polite and task-oriented. Spent additional time trying to fix a glitch in photo frame hook up to wifi with any extra charge. Very pleased with the service and would use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Hme data trnasfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech did an excellent job completing the data transfer and education u son the process.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service very efficient service was completed as promised. very professional

    I would recommend this to a friend