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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 572 reviews

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93%
would recommend
to a friend

Customers are saying

Customers regard the in-home data transfer service very positively, frequently praising its smoothness and efficiency. They also highlight the technicians' knowledge, helpfulness, and professionalism in setting up the new systems and transferring data. Many appreciate the ease of use of the new setup and the excellent service provided. The positive feedback consistently emphasizes the expertise and courtesy of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 572 reviews
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Hme data trnasfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech did an excellent job completing the data transfer and education u son the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service very efficient service was completed as promised. very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad performed data transfer. No problems!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two very knowledgeable and helpful Geek Squad technicians arrived ahead of schedule and went right to work. Data transfer from one device to another without issues. Couldn’t be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek squard on time and all requests completed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Desktop data transfer to lap Very efficient, all new things explained

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matthew Weimer did a fabulous job! He installed a new HP Desktop and transferred data. He is very knowledgeable and customer-oriented.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop and printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent set computer/laptop beautifully. My 98 yer old Mom can use the shortcuts and better see the screen. He was effective and efficient, polite, personable, and provided helpfupl tips as needed. GREAT 'geek' , wonderful service, and knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer set up and back up service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience with two different Squad members coming to my home. First was set up of a new computer and second came to back up data. They were thorough, kind, helpful. I would recommend Paul and Vivienne highly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very helpful and did a quick and efficient job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came out, downloaded the new sofware in the ne computer. The he transferred my files to the new computer. The he made sure the laser and color printers were functioning. He found old files that I no longer use. He

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up new laptop and trsf data from old laptap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were polite and knowledgeable. Was willing to ask all of my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TJ, the Geek Squad service rep, was knowledgeable, patient and friendly. I was relieved and grateful for his expert help in the transfer of data from old to new IMac.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    OG LIKES THE GS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly. Expedient. Knowledgeable. Efficient. What more can I say? gap

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    outstanding in home service. geek/nerd squad individual was very helpful in explaining computer startup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fastest BackUp EVER!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the fastest for backing up files! Just do not have Geek Squad come to your home as they are no long sending Geeks. However, this product is excellent. Best Buy does provide great in store products and services.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    The Geek Squad agent helped work on my photos!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped me understand how to import pictures from my I-phone to my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always on top of everything installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job can always depend on Geek Squad. Dependable know what they are doing at all times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad transferred from old computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young lady was very helpful in recommending a cheaper/ better antivirus. She was also instrumental in me checking out new WiFi provider which is also much faster and cheaper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shannon was the best! Explained everything and set everything up perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed new desktop computer and a printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents were very professional, and did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp all in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Person was great and not only did a great job with our computer needs but helped us with our new tv

    I would recommend this to a friend