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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 621 reviews

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93%
would recommend
to a friend

Customers are saying

Customers are satisfied with the in-home data transfer and backup service, particularly the speed and efficiency of data transfer. Customers also appreciate the technician's knowledge, the ease of use, and the overall service provided. The setup process and the professionalism displayed were also well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 621 reviews
  • Rated 5 out of 5 stars

    Great Computer Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was extremely knowledgeable, friendly, efficient and explained things clearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad tyransferred data to laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they came on time, were efficient and pleasant; explained new device well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The tech did a good job moving data and keep me i.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad moved my data from HP to my Mac with ease and showed me how. Some learning to do with the Mac

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael Churma installed my new PC and trnsf. all my files. I recommend Michael Churma to all Geek Squad clients. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with how smooth everything went and with how nice and helpful the technician was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tyler is great. Give that man a raise. However why you wouldn’t let him take the drive back to the store to have repaired boggles my mind. I don’t have a way to get to the store.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Data transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The transfer was seamless and efficient - no problems

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek squard on time and all requests completed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Desktop data transfer to lap Very efficient, all new things explained

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad expertise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John did a great job transferring my data; it is easily accessible and exactly what I had hoped and expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DATA TRANSFER +++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs you sent to transfer my data to the laptop I purchased were exceptional ~ even made suggestions ~ which will keep me coming back and singing Best Buys praises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was so knowledgeable and set my computer up and got it running

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed Wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech got old disconnected and new one connected quickly and everything worked immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Person was early and had called. Explained every part of data transfer and options. Job well done and person was quick and efficient and a pleasure to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad transferred data.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very helpful and had a great personality and attitude.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad freed up some space on desktop computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was helpful! He explained things of what he was doing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad member did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All scheduled activity for my new computer was done on time and everything works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very well done! Could not of done it on my own!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job setting up the computer and explaining the process and operation on all applications!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Duane installed my new computer, set everything up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Duane, the technician who set me up, was absolutely great!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    The Geek Squad agent helped work on my photos!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped me understand how to import pictures from my I-phone to my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OG LIKES THE GS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly. Expedient. Knowledgeable. Efficient. What more can I say? gap

    I would recommend this to a friend