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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 622 reviews

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93%
would recommend
to a friend

Customers are saying

Customers are satisfied with the in-home data transfer and backup service, particularly the speed and efficiency of data transfer. Customers also appreciate the technician's knowledge, the ease of use, and the overall service provided. The setup process and the professionalism displayed were also well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 622 reviews
  • Rated 5 out of 5 stars

    Installed new desktop computer and a printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents were very professional, and did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Solves Problems Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    kMy recent Geek Squad experience was excellent, as always. They were prompt, efficient and professional. I cannot say enough good things about the employees and the service they provide.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad set up my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up my computer and made sure everything was working properly. Helped me change to new email address. went over some things with Iphone. Person was very nice and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer data transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was knowledgeable and professional. She was also friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    Data transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent came to house and was able to quickly transfer all our data on 2 machines and get everything up and running including my back-up drive. Great job and was a pleasure to deal with, even our dog liked him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The new computer does exactly what we needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very easy to work with. Not as challenging as the previous one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Data Transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My data transfer from old to new computer was done quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked out great. They arrived right on time and completed the job in no time at all. I would recommend friends to have Geek squad install their new equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The support and assistance with the purchase of the new computer was excellent. The Geek Squad was flawless in setting it up and transferring information. All round great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very efficient in transferring data from my old computer to my new computer, He was friendly and made sure that I had was satisfided with his work. He answered all of my questions. I don't recall his name but it may have been Tyler,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent set-up experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for setting up my new computer and transferring data. I used to do this myself, yet now it is becoming more complicated. I appreciated Joseph and his successful efforts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is phenomenal. Thank you Geek Squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent transferred all my data in no time! Very professional, I have already recommended the Geek Squad to Friends!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek squad installed new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my new computer and migrated my data from the old hard drive. Kept me informed on what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonathan did a great job setting me up with my new computer. __________________________________________________________________

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had to have Comcast install it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was excellent. Answered my questions. Explained everything. Sorry don't have his name.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service. . .try it you'll like it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Te trasferred information from the old computer to ther new onel

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Set up new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up new computer, transferred files and software from old computer, tested the new system to verify correct operation. Arrived on time, great results!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FABLOUS EXPRIENCE - GREATEST TECHICIAN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician Geek Squad Galo Gonzalez was fabulous. He really knew his stuff. I only want Mr. Gonzalez working on my computer!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bonniek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men who came to help me were very respectful and knowledgeable. I would recommend them to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was very patient and quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe was very patient and did a wonderful job setting up my computer, monitor, printer and explaining what he was doing.

    I would recommend this to a friend