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Customer reviews

Rating 4.6 out of 5 stars with 572 reviews

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93%
would recommend
to a friend

Customers are saying

Customers regard the in-home data transfer service very positively, frequently praising its smoothness and efficiency. They also highlight the technicians' knowledge, helpfulness, and professionalism in setting up the new systems and transferring data. Many appreciate the ease of use of the new setup and the excellent service provided. The positive feedback consistently emphasizes the expertise and courtesy of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 572 reviews
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Super in home transfer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matthew set up and transferred all our data from our old laptop to our new one. He was great...so helpful!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service amazing by Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best tech person anyone could ask for. Knowledgeable, friendly, tells you everything you need to know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Transferred data between computer and a laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chaz was great. He was prompt, efficient and was respectful of my property and my time.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    My first experience with the Geek Squad was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative was here on time and everything went flawlessly for me. Everything was transferred from my old computer to my new one.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad transferred my data to new computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent transferred all my data to my new computer. He explained the process as it was taking place.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Clean my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent cleaned my laptop and got it running again He is very knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad set up my new pc and laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleasant agents. Completed most of the work. Not sure they were experts though. Took all dang day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Data Transferred

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service and performed work to perfection

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and very helpful on putting our itunes on a flashdrive and showing us how to do it ourselves!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    ready to print

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delightful person completed the install and data transfer quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great storage drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and great storage capacity! Good price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad did great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did great job. Very friendly and helpful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    He had problems transferring data.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The member of Geek Squad was very polite and helpful but was unable to completely transfer from my desktop to my new laptop. I basically lost 4 years of photos in albums. He was able to get photos from an old remote backup up to the year 2021. Also, not being a techy person I have had a lot of confusion and frustration.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    James was a PRO!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James was able to get information transferred that had disappeared from the original transfer. Was very pleased with his ability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up new computer and data transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek tech was very friendly, patient and helpful to work with. Had no issues with work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad transferred my docs to a new computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very pleasant & knowledgeable in getting my documents over to my new PC.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing price , and so simply to hook up and use. Recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done in a timely manner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great employee. Did all that was required. Polite and mannerly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy at Mandalay Shores

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every home service call has been excellent. Much patience and friendly people.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    data transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    every thing was transferred from old computer to new computer sucessfully

    I would recommend this to a friend