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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 622 reviews

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93%
would recommend
to a friend

Customers are saying

Customers are satisfied with the in-home data transfer and backup service, particularly the speed and efficiency of data transfer. Customers also appreciate the technician's knowledge, the ease of use, and the overall service provided. The setup process and the professionalism displayed were also well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 622 reviews
  • Rated 5 out of 5 stars

    In Home data transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in home data transfer went well. All is good....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Data transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek sqad is very professional. Arrived on time they definitely know what they are doing.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    James was a PRO!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James was able to get information transferred that had disappeared from the original transfer. Was very pleased with his ability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad transferred my info

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came in and transferred all the data from one pc to the next for me in no time. He was also very friendly and genuine. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    ready to print

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delightful person completed the install and data transfer quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer and data transfer to new devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took the pressure off me, so relieved during the entire process. Will certainly use them for all my tech support needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything and everyone have been great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything and everyone have been great ... phone agents, in-store Geek Squad personnel and the techs who have come to my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Data Transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service!!! Most pleased with the outcome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales representative didn't suggest the most expensive computer. He asked me what I wanted and then suggested my options. He really filled the bill. I'm very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing price , and so simply to hook up and use. Recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    data transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    every thing was transferred from old computer to new computer sucessfully

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service has worked really well for me. Would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In-Home Data Transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kevin is an outstanding Geek Squad rep. He was very efficient and friendly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor Customer Service by Best Buy Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took approximately 10 appointments to properly set-up my new PC and transfer files. Eight of these appointments were canceled by Best Buy Customer Service without providing me with reasons. Geek Squad management had to get involved to ensure appointments by Geek Squad to perform the tasks, would not be canceled by Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Data transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech made my data transfer a breeze. Was very helpful and told me what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad rep was friendly and patient with my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service amazing by Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best tech person anyone could ask for. Knowledgeable, friendly, tells you everything you need to know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad updated all equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was great. New printer working great & help explain many things.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Computer install and Data Transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I requested and paid for a computer installation with data transfer. After the initial installation, I was unsatisfied. It was my opinion the data transfer was incomplete. So I requested a Re-do on the data transfer. A technician was scheduled for this issue, however I was only allowed 40 minutes to have these issues resolved. It was simply NOT enough time. Needless to say, I am still unsatisfied. It is frustrating to think I have to pay additional money to someone else to resolve my concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad To The Rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply the best. They know there stuff and don't mess around. Highly recommend.

    I would recommend this to a friend