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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 623 reviews

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93%
would recommend
to a friend

Customers are saying

Customers are satisfied with the in-home data transfer and backup service, particularly the speed and efficiency of data transfer. Customers also appreciate the technician's knowledge, the ease of use, and the overall service provided. The setup process and the professionalism displayed were also well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 623 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my new computer and made everything easy for me to use.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek squad set up my iMac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent set up my computer transferred data, printer set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, efficient, asked questions, explained problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very thorough and knowledgeable . Completed setting up my new computer and transferring all the data from my old computer.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    My computer installation !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew did a great job !! Answer all questions & concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Quick and Thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guy was very professional, knowledgeable and and answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    He was very knowledgeable and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was a tremendous help setting up my new Mac.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agents installed my PC in a timely manner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific product, price, and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with the service I received from the Geek Squad member who set up my laptop and got me started on my “merry way” to transferring my book onto my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great help with new equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my new Chromebook for me - so very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Geek Squad rep was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new computer set up was done well and efficiently.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad made a file transfer from my hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MSN Favorites not transferred from Windows 10 Favorites bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and correct

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the time to transfer and professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer was set up and programed !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has been very helpful in setting up my P.C.,and other needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for Network Hardware and Maintenance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan E is the best. He reviewed my network and all things connected to it. We made changes and updates. All works perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Data transfers to new devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! N

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ask for DJ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DJ was AMAZING! Very Patient, kind, understanding, & personable. Great customer service and an excellent tech. Set up and explained everything, even things we didn’t know about. We will definitely ask for him for our next service! Thanks so much DJ

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Data transfer and software loaded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Data transfer was done by the geek squad experts. New software loaded. Great not to worry about this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best bbuy hit the mark

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service and competence tech explsined everyhing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad transferred data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve/Geek Squad transferred data from 11 y/o 27" Mac to new laptop. He was professional & cordial. Also helped me w/cell phone. Carried 27" downstairs to garage, turned out to be cordless for artwork for my 88 y/o husband. Connected laptop to printer. Gave us a wealth of information.

    I would recommend this to a friend