Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 623 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
93%
would recommend
to a friend

Customers are saying

Customers are satisfied with the in-home data transfer and backup service, particularly the speed and efficiency of data transfer. Customers also appreciate the technician's knowledge, the ease of use, and the overall service provided. The setup process and the professionalism displayed were also well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 623 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my equipment quickly!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representative, Sam was professional, friendly and competent. He went above and beyond to make sure everything was installed properly and answered all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Super Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came to my house and set up my new computer and monitor along with a new printer. They were professional, competent, respectful and patient. I was notified when they were coming, and they were very personable and I appreciated they followed Covid guidelines.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    CANNOT PRINT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TRANSFER FROM PRIOR COMPUTER NOT CORRECT, CANOT PRINT THE WAY I PRINTED BEFORE IS NOT THERE AND CAN NOT MAKE OUT WHST OR HOW TO PRINT NEED HELP I CHOSE YES IN RECOMENNEND AS THE PRINTER CONNECTION IS THE ONLY PROBLEM

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, very knowledgeable, excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick & Easy, thanks Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    85" tv delivered, wall mounted, ready to go. Didn't leave until we were sure knew how to work TV and navigate through channels. Haled away all packaging from new TV.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Geek didn't do a complete job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek said he transferred my email address book from my old computer to the new one but it didn't happen. I paid too much money to not get complete service.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    data transfer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All is good, the data transfer is complete and thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were efficient, patient and easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agent very helpful.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the second time Geek Agent Michael has made a He can explain things very well, and he is very patient. I appreciate his service very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy transition from old computer to new

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was awesome to have this done for me. Saved me so much time. Technician was on time, personable, and knew what he was doing. Such a relief to just sit at my new computer and have it ready to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Fixed my computer issues quickly!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast easy and quick service, he was able to fix my computer issues definitely would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a good job with helping me with IT issues. They are a God send!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn't done without them

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Geek Squad service provider David come to my home to transfer information from my old computer to my new computer. It was a lengthy process, but was successful. Very helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Data

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay could have been less expensive…………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the representative performed all the necessary projects to get me up and running

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    backd up hard drive. did a nice job,was able to use info

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was wonderful, friendly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agent was very knowledgeable, transferring data from old laptop to new one was not an easy task, but he managed it and kept all contacts and other information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Funky Data Moves Back and Forth

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were able to save all the data on my new, but dying, machine and transfer it to a new one with good hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a very good experience after a very frustrating interaction with the phone people I was very please with our tech. The process went well and I have nothing but good things to say about our actual experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In-Home Geek Squad Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came to the house and did a transfer and backup to the new Easystore 1TB External USB Portable hard drive. Great customer service.

    I would recommend this to a friend