Customer Ratings & Reviews

The agent very politely transferred documents for me and my wife for our new computers. He also gave us some good advice on handling certain programs.

Matthew was very efficient and easy to work with. I was very satisfied with everything.

The young man that came was so very nice and professional. He did his work in a timely manner. Very very helpful!

stephen and kenny were knowledgeable and thorough when dealing with people who had difficulty with technology.

The agent successfully transferred data from a retiring computer to my laptop.

Set up new and transfer data on my computer done quickly and efficiently.

Tech, hooked up everything to my new XBoxX, TV, etc. Excellent Job

THEY ARE SCHEDULED TO RETURN AND COMPLETE 1/31/2026 TO COMPLETE A TRANSFER OF MY DATA TO MY COMPUTER

agent set up new computer and transferred necessary items

The agent transferred data from my old computer to the new Dell computer just like I asked him to do.

Agents installed the mounting rack and mounted my TV to my instructions. Very professional.

Geek Squad has always done a perfect job in setting up and transferring the desired files from my previous PC. The agent was very helpful and informative, and completed the work in a timely manner.

Great service very knowledgeable and more than helpful. Taught me a few things too

My original technician had to cancel last minute and Vergara (Edgar) Pinares filled in for him... I must say; it was a blessing... Edgar was kind, patient, knowledgeable, conscientious and honest. I'd definitely request him, if I ever need your service futuristically...

Connor was very knowledgeable. He disassembled my old computer and successfully transferred all data to my new unit. He cleaned up after his task and removed all unneeded items from my home. He fully explained what I needed to do to insure my old hard drive could not be read in the future.

Shawn Gross, the Geek Squad agent, was excellent! He worked quickly through hooking up the new computer and transferring data, all while explaining what he was doing. He made the new computer very user friendly, and made sure all of my data transferred over. He's very diligent, patient, knowledgeable, and answers all of your questions. 10/10, I highly recommend him!

Shane was very proficient and helpful. He explained the process in a very easy and understandable way. I had to transfer data. I wasn’t sure I was going to renew my membership, but based on Shane’s excellent service and explanation of benefits of the membership I decided to renew my membership again. I am a very satisfied customer.

The agent transferred everything off my Mac hard drive to a new external hard drive. My Mac is like a new computer, and it is no longer sluggish, and it does not take a very long time to perform its usual functions. The mail comes in quickly, as do other downloads. I am so grateful for the technician’s excellent, professional, complete and expert help.

My tech was very nice, on time and seemed to easily get my info into my new computer. He did not download Carbonite to my computer. I did not notice this until he had left. I do not know if my contract with Best Buy contains any back up features for the info on my computer. I contacted Geek Squad but the person I talked to did not understand what I was talking about and I ended th call

The agent transferred files from second computer to to my main computer. He took the time to make sure everything uploaded correctly and helped me clean up old files and unnecessary files. He was very professional and I highly recommend their service.