Customer Ratings & Reviews
- SKU:
- 6474884
Customer reviews
Rating 4.6 out of 5 stars with 577 reviews
(577 customer reviews)to a friend
Customers are saying
Customers regard the in-home data transfer service very positively, frequently praising its smoothness and efficiency. They also highlight the technicians' knowledge, helpfulness, and professionalism in setting up the new systems and transferring data. Many appreciate the ease of use of the new setup and the excellent service provided. The positive feedback consistently emphasizes the expertise and courtesy of the technicians.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek squad person was great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great the person was well verse on all set up requirements
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad transfer media
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome customer service and prompt arrival time appreciated.
I would recommend this to a friendRated 4 out of 5 stars
backup
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did not mention when the backup was going to happen.
No, I would not recommend this to a friendRated 5 out of 5 stars
back up installation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was installed quickly and the back up works fine
I would recommend this to a friendRated 5 out of 5 stars
Excellent at his job, made us feel comfortable.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent help us with our I-Pad and computer problems.
I would recommend this to a friendRated 5 out of 5 stars
printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was personable, kind and patient and knowledge.
I would recommend this to a friendRated 4 out of 5 stars
Helped with various issues.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Connected to wi fi. Helped access programs. On time, very pleasant.
I would recommend this to a friendRated 4 out of 5 stars
great place
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.best buy is the place to get something fixed right
I would recommend this to a friendRated 3 out of 5 stars
New Solid sta backup drive
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agent set up and installed new solid state back up drive. Supposed to be fast. It ia actually slower than old back up drive. needs to be looked at 4 proper connectivity
I would recommend this to a friendRated 3 out of 5 stars
Not Up To Snuff
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was not satisfied with this part of the new setup. I believe a better job could have been done here.
I would recommend this to a friendRated 1 out of 5 stars
Check Transferred Files Thoroughly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only a part of my data was transferred in house at Best Buy. I didn’t realize it until I got home and began using my computer. The good thing was that eith my membership an angel Geek came to my house and spent as much time as necessary to complete transfers of data as needed to get things arranged on my computer and completely downloaded onto my computer.
I would recommend this to a friendRated 1 out of 5 stars
poor quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to have the service repeated. Tech was in a hurry. I think more training is needed for the techs,
No, I would not recommend this to a friendRated 2 out of 5 stars
Lost most of my information
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Most of my information did not transfer over and I am still trying to find some very important information.
No, I would not recommend this to a friendRated 2 out of 5 stars
unhappy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did not set up the data migration to my satisfaction.
No, I would not recommend this to a friendRated 1 out of 5 stars
Data Transfer Not as Advertised
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I had the Geek Squad copy the contents of an old disc to my new one I expected it to be an EXACT copy. It was not!! My files were in a Geek Squad folder which meant Excel could not find data locations in the files. The complete name for the location was corrupted by the Geek Squad folder!
No, I would not recommend this to a friendRated 1 out of 5 stars
2 laptops
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rocky was Great doing the job and was very confident in his knowledge and did the job in less time than he said it would take.
I would recommend this to a friendRated 1 out of 5 stars
Money for nothing!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I paid over $120.00, but he never did what I wanted.
No, I would not recommend this to a friend