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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 623 reviews

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93%
would recommend
to a friend

Customers are saying

Customers are satisfied with the in-home data transfer and backup service, particularly the speed and efficiency of data transfer. Customers also appreciate the technician's knowledge, the ease of use, and the overall service provided. The setup process and the professionalism displayed were also well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 623 reviews
  • Rated 5 out of 5 stars

    Instore Geek squad customer service desk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sarah provided excellent customer service. She was very professional, knowledgeable and patient. I noticed, she provided that exact same service to the customers in line ahead of me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer & computer adjustments

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Visit to my home was great. The tech. was able to fix some issues I had with my new printer and with my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivers great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ulrika was super informed, personable, and professional; got all my work done, found that we needed another appointment, scheduled and delivered that, and all my new gear runs beautifully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nathaniel is very knowledgeable,polite and patient

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much worth the investment to have total tech-support. Also the discounts when you purchase from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In Home Assistance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agent was very professional and helpful. He was very knowledgeable in his field and I recommend his services.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squqad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was on time. I loved that he covered his shoes before he entered my home. He did his job but he really didn't explain anything to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALL of my questions were answered!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was friendly and professional. He made certain that he answered all, and I mean all, of my questions. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was excellent. He explained everything in a straight forward way and set everything up. Would recommend to anyone who asks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient successful information transfer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent transferred all the information from my hp/microsoft laptop to my new imac pro with no issues or problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Give the Geek Squad a blue ribbon!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A toast to the best Geeks in the world. Calm, quiet, knowledgable and fast. I'm impressed!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan was great transfering our data....very polite and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caleb Is the best knowledgeable computer tech I ever came across. I hope he is always here & available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good product and geek support!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    available, priced fairly, with staff that were fast, friendly and efficient!! The Geek squad helped install purchased software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my new laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad rep was very knowlegable, courteous and helped set up my laptop and explained things in a way I could understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job transfering data

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andre did a great job of transfering my data from my former laptop to my all-in-one computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs came & transferred all the data from my old computer to the new one & set it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coud not ask for better.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was pleased with everything that was done. He was very helpful snd efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mister?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best from Best Buy. The best from Best Buy The best from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful Took time to go online and look for dash cam camera answer questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad installed my sound bar professiona.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks checked all connections and changed my sound bar to HDMI.

    I would recommend this to a friend