Customer Ratings & Reviews
- SKU:
- 6474884
Customer reviews
Rating 4.7 out of 5 stars with 623 reviews
(623 customer reviews)to a friend
Customers are saying
Customers are satisfied with the in-home data transfer and backup service, particularly the speed and efficiency of data transfer. Customers also appreciate the technician's knowledge, the ease of use, and the overall service provided. The setup process and the professionalism displayed were also well-received.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great help
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On time, accomplished all requested in short order very helpful and easy to work with, thanks!
I would recommend this to a friendRated 5 out of 5 stars
Stereo
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service Josh was great and Chris putting together my sy
I would recommend this to a friendRated 5 out of 5 stars
Delighted
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad guys were outstanding - efficient, pleasant and businesslike
I would recommend this to a friendRated 5 out of 5 stars
EXCELLENT Service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service by Andrew Oliver from the Geek Squad. Thanks Andrew.
I would recommend this to a friendRated 4 out of 5 stars
Agent was punctual, polite, and helpful!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jose returned after a week and properly connected my printer with my new computer.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad person was great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great the person was well verse on all set up requirements
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad transfer media
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome customer service and prompt arrival time appreciated.
I would recommend this to a friendRated 5 out of 5 stars
back up installation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was installed quickly and the back up works fine
I would recommend this to a friendRated 4 out of 5 stars
backup
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did not mention when the backup was going to happen.
No, I would not recommend this to a friendRated 5 out of 5 stars
Excellent at his job, made us feel comfortable.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent help us with our I-Pad and computer problems.
I would recommend this to a friendRated 5 out of 5 stars
printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was personable, kind and patient and knowledge.
I would recommend this to a friendRated 4 out of 5 stars
Helped with various issues.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Connected to wi fi. Helped access programs. On time, very pleasant.
I would recommend this to a friendRated 1 out of 5 stars
Geek Squad to help get new computer running.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not complete job. BIG waste of money. Very disappointed.
No, I would not recommend this to a friendRated 4 out of 5 stars
great place
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.best buy is the place to get something fixed right
I would recommend this to a friendRated 3 out of 5 stars
New Solid sta backup drive
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agent set up and installed new solid state back up drive. Supposed to be fast. It ia actually slower than old back up drive. needs to be looked at 4 proper connectivity
I would recommend this to a friendRated 3 out of 5 stars
Not Up To Snuff
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was not satisfied with this part of the new setup. I believe a better job could have been done here.
I would recommend this to a friendRated 1 out of 5 stars
Check Transferred Files Thoroughly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only a part of my data was transferred in house at Best Buy. I didn’t realize it until I got home and began using my computer. The good thing was that eith my membership an angel Geek came to my house and spent as much time as necessary to complete transfers of data as needed to get things arranged on my computer and completely downloaded onto my computer.
I would recommend this to a friendRated 1 out of 5 stars
poor quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to have the service repeated. Tech was in a hurry. I think more training is needed for the techs,
No, I would not recommend this to a friendRated 2 out of 5 stars
Lost most of my information
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Most of my information did not transfer over and I am still trying to find some very important information.
No, I would not recommend this to a friendRated 2 out of 5 stars
unhappy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did not set up the data migration to my satisfaction.
No, I would not recommend this to a friend