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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 159 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the data transfer feature, with many reporting complete data transfers without issues. Customers also appreciate the professional and friendly service provided. The knowledge and helpfulness of the service, as well as assistance with computer setup, were also noted as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 159 reviews
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best!!! Dave is amazing!! Hope he comes back!’

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Yes

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent provided professional and caring services. We were very impressed with agent meaningful input.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad agent completed my data transfer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Chris was great and very helpful. He attended to my data transfer to a new computer with professionalism and courtesy.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Gary was great transferring my data!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gary was great transferring my data onto my new laptop. He also explained new features with laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Great Job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad worked on both my new PC's and did a Great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job, but communication could have been better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything on the old laptop got moved to the new laptop. But it was not explained to me that I could not go back to Windows 10 on the new laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Excellent service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sean was very helpful and patient while working with me to transfer data off my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Friendly, efficient service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Jon-Marc came on New Year’s Day and transferred everything from old to new laptops!!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    installed computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent knew his stuff. a bit on the too business like.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad InHome Data Transfer assist

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely, efficient, knowledgeable, helpful, thorough.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek squad to the rescue

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent corrected the problem we were having loading photos to our computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Transfer data from old computer to new one.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, the Geek Squad technician was very efficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad data transfer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple procedure but time consuming. Techs were timely, polite and open to answering questions.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Quick transfer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Data transfer was done quickly and with zero errors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up iMac and a printer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matthew was on time, very professional, pleasant and easy to work with. He seemed to complete the task effortlessly. It was obvious that I could relax, knowing that he knew what he was doing. The computer and the printer are working perfectly and I couldn't be happier that you chose to assign my job to Matthew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Agent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sean Bryant is the very best. He is patient, smart and very nice. He took his time setting up my desktop, laptop and iPad. It was not easy. He is the reason I bought additional items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael was amazing! Literally life changing he recovered all my (what I thought was lost) photos and helped me so very much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad created my back up file

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad member created a back up file for my computer. She was very well qualified and completed the job very professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 3 out of 5 stars

    Transfer file from old computers to new.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did have to cancel because vehicle was broken into and coykd not get to apot. Did come the Mon after and work compketed as I wanted. He seemed knowledgable and helpful. Thank yiu.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad solved my OneDrive Problem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kriegen was so nice and knowledgeable. He fixed my problem very quickly & explained everything to me.

    I would recommend this to a friend