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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 384 reviews

Rating Filter

Rating by feature

  • Service

    Rating 3.8 out of 5 stars

  • Professionalism

    Rating 4.0 out of 5 stars

  • Expertise

    Rating 3.9 out of 5 stars

76%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 384 reviews
  • Rated 5 out of 5 stars

    Outstanding Service From John!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John was ‘Outstanding’! He was a tremendous help in getting our new iPhone 12 phones set up!!! Best Buy in Wilmington, NC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff were very patient and helpful. Appreciate this service cause I would not want to do it myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy who helped me was courteous and friendly. Very easy to work with and overall pleasant experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Samsung phone was connected quickly

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! The girl who was helping me with setup up a new phone was knowledgable and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Sherman Oaks, CA location. Great service. Knowledgeable staff. Ample space in the covered parking garage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly & Knowledgeable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is so friendly and knowledgeable. I would always recommend their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable Reps

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like when people know what they’re doing and I do have to do the work or explain to them how Apple iCloud works

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    jc

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    person that activated my phone could not transfer my information from my other phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S21 Ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone, chose it over iphone 12 pro max. Amazing camera but bit slow processing...the overall feel is crisp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will start trading at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service at my Best Buy location - rep was knowledgeable - glad they can offer Tmobile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Help!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The support staff at BestBuy were excellent! They made my phone upgrade process smooth and seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in store set up for my new iPhone was very helpful. I recommend this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New iphone sized just right!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales personnel was very helpful setting me up with the iphone. Transferring my setting to the new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service for those in need

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This assistance is very helpful for anyone in need of assistance. I'd highly recommend to anyone getting a new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast pickup and great service. Made the transfer process very easy and gave us a fair offer for our trade in. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone don’t regret buying the camera is awesome and just the phone itself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fatalistic Bestbuy Associates!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy associates are great. They helped me with data transfer, new sim card activation, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy was super helpful when I purchased my new iPhone. They set me up in no time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device would highly recommend for the price you pay because I’ve order this in a wireless and this works better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    support set up great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    support was great. I walked out of the store with my new phone completely usable. I was also helped with all my questions and concerns.

    I would recommend this to a friend