Customer Ratings & Reviews
Customer reviews
Rating 4 out of 5 stars with 384 reviews
(384 customer reviews)Rating by feature
- Service3.8
Rating 3.8 out of 5 stars
- Professionalism4.0
Rating 4.0 out of 5 stars
- Expertise3.9
Rating 3.9 out of 5 stars
to a friend
Rated 5 out of 5 stars
Outstanding Service From John!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.John was ‘Outstanding’! He was a tremendous help in getting our new iPhone 12 phones set up!!! Best Buy in Wilmington, NC.
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The staff were very patient and helpful. Appreciate this service cause I would not want to do it myself.
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guy who helped me was courteous and friendly. Very easy to work with and overall pleasant experience
I would recommend this to a friendRated 5 out of 5 stars
My Samsung phone was connected quickly
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service! The girl who was helping me with setup up a new phone was knowledgable and efficient.
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love Sherman Oaks, CA location. Great service. Knowledgeable staff. Ample space in the covered parking garage.
I would recommend this to a friendRated 5 out of 5 stars
Friendly & Knowledgeable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is so friendly and knowledgeable. I would always recommend their services.
I would recommend this to a friendRated 5 out of 5 stars
Knowledgeable Reps
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like when people know what they’re doing and I do have to do the work or explain to them how Apple iCloud works
I would recommend this to a friendRated 3 out of 5 stars
jc
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.person that activated my phone could not transfer my information from my other phone
I would recommend this to a friendRated 5 out of 5 stars
Samsung S21 Ultra
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice phone, chose it over iphone 12 pro max. Amazing camera but bit slow processing...the overall feel is crisp.
I would recommend this to a friendRated 5 out of 5 stars
Will start trading at Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service at my Best Buy location - rep was knowledgeable - glad they can offer Tmobile
I would recommend this to a friendRated 5 out of 5 stars
Great Help!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The support staff at BestBuy were excellent! They made my phone upgrade process smooth and seamless.
I would recommend this to a friendRated 5 out of 5 stars
iPhone set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The in store set up for my new iPhone was very helpful. I recommend this service!
I would recommend this to a friendRated 5 out of 5 stars
New iphone sized just right!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sales personnel was very helpful setting me up with the iphone. Transferring my setting to the new phone.
I would recommend this to a friendRated 5 out of 5 stars
Great service for those in need
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This assistance is very helpful for anyone in need of assistance. I'd highly recommend to anyone getting a new phone.
I would recommend this to a friendRated 5 out of 5 stars
Friendly service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast pickup and great service. Made the transfer process very easy and gave us a fair offer for our trade in. Would recommend.
I would recommend this to a friendRated 5 out of 5 stars
iPhone 13
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome phone don’t regret buying the camera is awesome and just the phone itself
I would recommend this to a friendRated 5 out of 5 stars
Fatalistic Bestbuy Associates!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bestbuy associates are great. They helped me with data transfer, new sim card activation, etc.
I would recommend this to a friendRated 5 out of 5 stars
I phone
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy was super helpful when I purchased my new iPhone. They set me up in no time!
I would recommend this to a friendRated 5 out of 5 stars
Set up
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing device would highly recommend for the price you pay because I’ve order this in a wireless and this works better.
I would recommend this to a friendRated 5 out of 5 stars
support set up great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.support was great. I walked out of the store with my new phone completely usable. I was also helped with all my questions and concerns.
I would recommend this to a friend
