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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 384 reviews

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Rating by feature

  • Service

    Rating 3.8 out of 5 stars

  • Professionalism

    Rating 4.0 out of 5 stars

  • Expertise

    Rating 3.9 out of 5 stars

76%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 384 reviews
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dave G went above and beyond to get my cellphone hooked up to my T-Mobile account.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup for First Time IPhone user.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I arranged In Store Setup online. All was ready upon arrival and they made it Very Easy to work with my first iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person was very helpful. he went thru all the settings and showed how to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In store setup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In store setup of my phone was easy and they were very helpful. Would recommend this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13 mini

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked out very well, my daughter is very satisfied with the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get help when you can

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great support from the Best Buy team, in-store great attention. Great help to setup my device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended one!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me very good in setting up my mobile. Very good service by Best Buy :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service.. I ordered online, then picked up. I was in and out of the store within an hour.. loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth trade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales rep was very friendly and helpful, with setting up or activating service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's an iPhone...no more needs to be said!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but different from android which is what I've always had. There is a learning curve but I love it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do jot buy, waste of money and time. Get something else.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    phone data transfer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bare minimum of assistance, not bad, but not very helpful

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    set up

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was very helpful and knowledgeable to get my phone set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply the BEST

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    at BEST BUY! They think of and take care of everything when transferring from one mobile device to the new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12 Setup and Data Transfer - Exellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service for setup and data transfer by the Geek Squad. Very knowledgeable special agent.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    store employee was very nice solved my issue very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROFFESIONAL INSTALL!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY WERE GREAT , TOOK LESS THAN 20 MINUTES TO TRANSFER MY OLD GALAXY S8 TO MY NEW GALAXY S10. GREAT SERVICE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service He was friendly, knowledgeable, helpful & patient with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best place to buy a phone and get it set up! I made an appointment so I didn’t have to wait.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy 21 Plus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very nice. It works very well. I always get my smartphones from Best Buy.

    I would recommend this to a friend