Customer Ratings & Reviews
Customer reviews
Rating 4 out of 5 stars with 384 reviews
(384 customer reviews)Rating by feature
- Service3.8
Rating 3.8 out of 5 stars
- Professionalism4.0
Rating 4.0 out of 5 stars
- Expertise3.9
Rating 3.9 out of 5 stars
to a friend
Rated 5 out of 5 stars
excellent
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dave G went above and beyond to get my cellphone hooked up to my T-Mobile account.
I would recommend this to a friendRated 5 out of 5 stars
Easy setup for First Time IPhone user.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I arranged In Store Setup online. All was ready upon arrival and they made it Very Easy to work with my first iPhone.
I would recommend this to a friendRated 5 out of 5 stars
Setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sales person was very helpful. he went thru all the settings and showed how to use them.
I would recommend this to a friendRated 5 out of 5 stars
In store setup
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In store setup of my phone was easy and they were very helpful. Would recommend this service
I would recommend this to a friendRated 5 out of 5 stars
iPhone 13 mini
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked out very well, my daughter is very satisfied with the phone.
I would recommend this to a friendRated 5 out of 5 stars
Get help when you can
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great support from the Best Buy team, in-store great attention. Great help to setup my device.
I would recommend this to a friendRated 5 out of 5 stars
Recommended one!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Helped me very good in setting up my mobile. Very good service by Best Buy :)
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service.. I ordered online, then picked up. I was in and out of the store within an hour.. loved it
I would recommend this to a friendRated 5 out of 5 stars
Smooth trade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sales rep was very friendly and helpful, with setting up or activating service.
I would recommend this to a friendRated 5 out of 5 stars
It's an iPhone...no more needs to be said!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great but different from android which is what I've always had. There is a learning curve but I love it!
I would recommend this to a friendRated 3 out of 5 stars
Don't buy
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do jot buy, waste of money and time. Get something else.
I would recommend this to a friendRated 3 out of 5 stars
phone data transfer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bare minimum of assistance, not bad, but not very helpful
No, I would not recommend this to a friendRated 5 out of 5 stars
set up
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Staff was very helpful and knowledgeable to get my phone set up
I would recommend this to a friendRated 5 out of 5 stars
Simply the BEST
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.at BEST BUY! They think of and take care of everything when transferring from one mobile device to the new one!
I would recommend this to a friendRated 5 out of 5 stars
iPhone 12 Setup and Data Transfer - Exellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service for setup and data transfer by the Geek Squad. Very knowledgeable special agent.
I would recommend this to a friendRated 3 out of 5 stars
good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.store employee was very nice solved my issue very well
I would recommend this to a friendRated 5 out of 5 stars
PROFFESIONAL INSTALL!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THEY WERE GREAT , TOOK LESS THAN 20 MINUTES TO TRANSFER MY OLD GALAXY S8 TO MY NEW GALAXY S10. GREAT SERVICE.
I would recommend this to a friendRated 5 out of 5 stars
Service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service He was friendly, knowledgeable, helpful & patient with me.
I would recommend this to a friendRated 5 out of 5 stars
Phone setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best place to buy a phone and get it set up! I made an appointment so I didn’t have to wait.
I would recommend this to a friendRated 5 out of 5 stars
Samsung Galaxy 21 Plus
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very nice. It works very well. I always get my smartphones from Best Buy.
I would recommend this to a friend
