Customer Ratings & Reviews
Customer reviews
Rating 4 out of 5 stars with 384 reviews
(384 customer reviews)Rating by feature
- Service3.8
Rating 3.8 out of 5 stars
- Professionalism4.0
Rating 4.0 out of 5 stars
- Expertise3.9
Rating 3.9 out of 5 stars
to a friend
Rated 5 out of 5 stars
Setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sales person was very helpful. he went thru all the settings and showed how to use them.
I would recommend this to a friendRated 1 out of 5 stars
Will not be returning
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ordered a phone for pick up online, went in to get it, had to wait at least an hour just to receive my phone. The woman who helped me was extremely rude and she sent another man over to help, who was also very rude. I stood there waiting or they tried to connect my phone to whatever they needed to connect it to in order to give it to me and while I was waiting no one told me what they were doing, continued to look past me as if i weren’t there, just had me stand there and wait. Once I became a little irritated the man finally told me exactly what he was doing with the phone and told me I should go buy a phone case. I didn’t need a phone case just my phone, once i said this the man became frustrated with me. Overall my experience here was not pleasant, I will not be returning to this location.
No, I would not recommend this to a friendRated 5 out of 5 stars
In store setup
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In store setup of my phone was easy and they were very helpful. Would recommend this service
I would recommend this to a friendRated 5 out of 5 stars
It's an iPhone...no more needs to be said!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great but different from android which is what I've always had. There is a learning curve but I love it!
I would recommend this to a friendRated 5 out of 5 stars
excellent
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dave G went above and beyond to get my cellphone hooked up to my T-Mobile account.
I would recommend this to a friendRated 5 out of 5 stars
Get help when you can
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great support from the Best Buy team, in-store great attention. Great help to setup my device.
I would recommend this to a friendRated 5 out of 5 stars
Great service!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy Cell Phone provided exceptional setup assistance andadvice.
I would recommend this to a friendRated 5 out of 5 stars
Simply the BEST
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.at BEST BUY! They think of and take care of everything when transferring from one mobile device to the new one!
I would recommend this to a friendRated 5 out of 5 stars
PROFFESIONAL INSTALL!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THEY WERE GREAT , TOOK LESS THAN 20 MINUTES TO TRANSFER MY OLD GALAXY S8 TO MY NEW GALAXY S10. GREAT SERVICE.
I would recommend this to a friendRated 5 out of 5 stars
Recommended one!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Helped me very good in setting up my mobile. Very good service by Best Buy :)
I would recommend this to a friendRated 5 out of 5 stars
iPhone 12 Setup and Data Transfer - Exellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service for setup and data transfer by the Geek Squad. Very knowledgeable special agent.
I would recommend this to a friendRated 5 out of 5 stars
Smooth trade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sales rep was very friendly and helpful, with setting up or activating service.
I would recommend this to a friendRated 5 out of 5 stars
iPhone 13 mini
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked out very well, my daughter is very satisfied with the phone.
I would recommend this to a friendRated 5 out of 5 stars
Phone setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best place to buy a phone and get it set up! I made an appointment so I didn’t have to wait.
I would recommend this to a friendRated 5 out of 5 stars
In store set up
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a great experience with the workers. They set up my phone transferred all my apps. It was fast and easy.
I would recommend this to a friendRated 3 out of 5 stars
phone data transfer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bare minimum of assistance, not bad, but not very helpful
No, I would not recommend this to a friendRated 5 out of 5 stars
Professional, thorouh & informative
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All my contacts, photos & files were transferred quickly, nothing lost. Samsung Galaxy S10+ set up quickly.
I would recommend this to a friendRated 3 out of 5 stars
Don't buy
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do jot buy, waste of money and time. Get something else.
I would recommend this to a friendRated 5 out of 5 stars
Service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service He was friendly, knowledgeable, helpful & patient with me.
I would recommend this to a friendRated 5 out of 5 stars
A fast option for those who need it.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great job, friendly assoicates, and quick to offer suggestions for better use of the device.
I would recommend this to a friend
