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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 384 reviews

Rating Filter

Rating by feature

  • Service

    Rating 3.8 out of 5 stars

  • Professionalism

    Rating 4.0 out of 5 stars

  • Expertise

    Rating 3.9 out of 5 stars

76%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 384 reviews
  • Rated 5 out of 5 stars

    S21

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice to have some help with switching over all old phone stuff

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor service from the Geek Squad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I specifically wanted in store set up of my new iPhone because it’s always nice to know all the extra features of a new phone. Very disappointed because all they did was help me transfer my info from my old iPhone to my new iPhone. Then I find out the next day it wasn’t even activated.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    In store set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn’t set it up for me in the store even though I asked for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, courteous, and very knowledgable. Would definitely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, thorouh & informative

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my contacts, photos & files were transferred quickly, nothing lost. Samsung Galaxy S10+ set up quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In store set up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a great experience with the workers. They set up my phone transferred all my apps. It was fast and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A fast option for those who need it.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, friendly assoicates, and quick to offer suggestions for better use of the device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worker was courteous and pleasant to work with. Provided exceptional service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maria was very nice very polite associate and stayed with me the. Complete set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect service to get your new iPhone up and running the way you want it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best Buy is good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rep helped me and was good at his job Good experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charger for car.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this fast car charger. I would thinking to get another one for my 2nd car.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy. The employee knew what to do and made sure I didn’t have more questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mobile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Experienced representative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always does right

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it was a mess in the beginning with picking up the team was able to get it figured out thankfully

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful and patient and great at multitasking. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ashley was terrific! Thorough, efficient and helpful. Flawless experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I phone.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help setting up phone with t-mobile. Glad to have help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung a12 cell phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    samsung a12 cell phone. the phone is very easy to use. great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Staff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to work with staff, friendly and courteous. Did an excellent job and answered all my questions.

    I would recommend this to a friend