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  • Front Standard. In-store mobile setup and support.

In-store mobile setup and support

SKU:
6356045
See Details

Customer reviews

Rating 4 out of 5 stars with 384 reviews

Rating Filter

Rating by feature

  • Service

    Rating 3.8 out of 5 stars

  • Professionalism

    Rating 4.0 out of 5 stars

  • Expertise

    Rating 3.9 out of 5 stars

76%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 384 reviews

  • Wonderful & Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was very helpful. She took care of it all for me. The entire experience was so easy!

    I would recommend this to a friend

  • Helpful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and efficient,, best customer service

    I would recommend this to a friend

  • iPhone 13

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality phone. Great photos. Easy to use.

    I would recommend this to a friend

  • The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product ever. Easy to connect and use easily.

    I would recommend this to a friend

  • Tech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me transfer all of my data seamlessly. Great support

    I would recommend this to a friend

  • Very helpful.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative helping me was courteous and kind.

    I would recommend this to a friend

  • Great Service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Service was very good at the best buy mobile desk.

    I would recommend this to a friend

  • The service from the technician on site was great.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service from the technician on site was great. Great Job

    I would recommend this to a friend

  • excellent service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service I just wait little bit and I get my phone 11 red whit not problem !!

    I would recommend this to a friend

  • Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it took almost two hours, the help was worth it.

    I would recommend this to a friend

  • Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a very good job of setting my phone and helping me out

    I would recommend this to a friend

  • ....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    could have been better. They didn't have my voicemail set up. Not everything transferred. Went to ATT and they gave me a hard time about buying at BB. ATT didn't really want to help me but they did. They had a hard time trying to set up voicemail until they realized it wasn't turned on??

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.

  • Support in store is excellent.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In-store setup and support was outstanding. Highly recommended!

    I would recommend this to a friend

  • Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone. Best Buy had the best price I've seen so far too.

    I would recommend this to a friend

  • Great value for the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does all you need it to do. Great photos, quick charging, reasonable battery life...

    I would recommend this to a friend

  • Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent - In-store mobile setup and support - Excellent

    I would recommend this to a friend

  • great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caleb was great he was very good to work with and knew how to set the phone up.

    I would recommend this to a friend

  • Grsat iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and just the upgrade I needed at this time. Takes great photos.

    I would recommend this to a friend

  • In store service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very helpful when the salesperson sets up a new iPhone for the customers.

    I would recommend this to a friend

  • Excellent assistance

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were excellent at helping me set up my new phone

    I would recommend this to a friend
Page 15, Showing 281-300 of 384 reviews
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