Customer Ratings & Reviews
Customer reviews
Rating 4 out of 5 stars with 384 reviews
(384 customer reviews)Rating by feature
- Service3.8
Rating 3.8 out of 5 stars
- Professionalism4.0
Rating 4.0 out of 5 stars
- Expertise3.9
Rating 3.9 out of 5 stars
to a friend
Rated 1 out of 5 stars
Need to communicate with customer throughout proce
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I attempted to purchase an iphn however the sales people were so awkward and rude that I returned the product 2 minutes after I purchased it. The manager (Lebron?) took care of the return and that went smooth. He communicated what I could expect and what he was doing thru the process which was What was missing during the purchase.
No, I would not recommend this to a friendRated 1 out of 5 stars
Non-existent service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In store mobile setup and support was not performed but somehow my online account says it was. They did not do a thing. When I signed up for the service, there was no fee. When I arrived at the store, it was a minimum of $40 to transfer items from the old phone to the new one. We left without having anything done.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor communication no support.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No notification phone was available for pickup. No service tech on site for scheduled appointment.
I would recommend this to a friendRated 1 out of 5 stars
no help
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.she wanted to charge $40 for phone data transfer. I did the new phone set up my self
No, I would not recommend this to a friend