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Customer Ratings & Reviews

Customer reviews

Rating 3.3 out of 5 stars with 32 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.2 out of 5 stars

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Cons mentioned filter

59%would recommend to a friend

Customers are saying

Customers are enthusiastic about the ITHW-858B Wireless Over-the-Ear Headphones for their affordability and comfort. The headphones are praised for being a great value for the price, with many customers commenting on their comfort during extended use. However, some customers have expressed concerns about the wireless connectivity, describing it as outdated and experiencing static noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 32 reviews
  • Rated 1 out of 5 stars

    BUYER BEWARE!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is NOT BLUETOOTH!!! It is FM only!!! Even though the specs on the Best Buy states Bluetooth, IT IS NOT BLUETOOTH!!! I hope future shoppers get my message that this is NOT BLUETOOTH!!!! This is a piece of GARBAGE!!!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. Broke a month in, but the manufacturer is replacing. Best Buy was discourteous when I brought the broken one in for return...not offering me any info to contact mfr.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can plug the transmitter into an outlet, saving 3 batteries every 2 weeks. Just turn them on and press 1 button on headphone. Great product and price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Serves its purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get the headphones to work thru the RCA Jack's. Did work with the included adapter for headphone jack. Took a couple of attempts to pick up the TV but did get there. Ok sound for the price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Poor sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor sound quality, easy set up and ease to use, poor range for reception

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for late night TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money for listening to TV without disturbing others. The bonus was the AC adapter that came with it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good budget headset, easy setup and decent sound for the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned item.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset was very comfortable but unit did not work with my brand new TV. All I could get was static.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    kind of cheap

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was definitely not what I expected it to be. I didn't do enough research. I saw wireless and thought they were bluetooth, wireless headphones. This is not the case and they feel very cheap. They do come with alot of items.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The receiver never picked up the TV channel. I spent at least 30 minutes scanning and resetting and all it picked up was apparently radio broadcasts. I turned the TV off and the same stations were picked up. Most of them were garbled and lots of static.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably would have given more stars but, ear piece cushion was off, returned and purchased another brand.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Lightweight, good sound, but break too easily.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same as above. I keep buying them, because they're fairly priced, but will look for some that are more durable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Head Phones for the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Head phones are one of a kind There old school and Great for todays application They allow You to use ear buds and have the over the ear experience .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sent it back

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So bad I sent it back. Not bluetooth, feels like something from before the bluetooth era. It needs batteries in the headphones, needs batteries in the transmitter. I can't really work out what it's for.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Clunky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clunky. Ear phones broke after I took them out of the box. Now the cable for the head phones are getting janky as well. Poor quality stuff. Not worth it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ear phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grands love it. They use them daily for games and etc

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Good Quality. Would recommend to anyone looking for headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were great fo my kids and listening to music!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for my daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loved this headphones, specially the wireless over the ear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as gifts for my son. He says they are perfect for him to wear at work.

    I would recommend this to a friend
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