Customer Ratings & Reviews
- Model:
- NS-24ER310NA17
- SKU:
- 4673800
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the 24" Class (23.6" Diag.) - LED -720p - Smart - Roku TV's excellent picture quality, ease of use, and abundance of smart TV options. Many appreciate its affordability and convenient size, making it ideal for bedrooms or smaller spaces. However, some users experienced issues with the remote control's functionality and occasional internet connectivity problems. A few also noted that the startup time could be improved.
This summary was generated by AI based on customer reviews.
Trouble
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought open box but no remote had to buy one separately and tv didn't work. The hassle I went thru isnt worth it. Returned tv and still no refund. Never buying open box again
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello. Thank you for submitting a review and bringing this to our attention. To better address your concerns about the return, please call Best Buy at (888) 237-8289. Best, Fernanda B. Insignia Support.
I returned this item.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I found the Roku system way too complicated after using other smart tvs. I returned it and bought LG smart tv and had it up and running in a matter of minutes>
No, I would not recommend this to a friendnice picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product does not work with the Spectrum app If you are buying to use the Spectrum app DO NOT BUY. ROKU admits that the spectrum app does not work with this TV.
No, I would not recommend this to a friendSpectrum Not Reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have the Spectrum app on this tv which is completely unreliable. You never know when it will work. The app works fine on the Sony and Samsung tvs.
No, I would not recommend this to a friendTV did not work, setup did not work, returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.N/A, TV did not work. Could not complete setup. Geek squad tried to help, not able to, told me, TV defective and to return it, which I did.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, thank you for taking the time to review this TV. I'm really sorry for the inconvenience, it's good to know you took advantage of the 15 day return period. Have a great weekend! Louie L. Insignia Products.
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have the higest Internet package and vudu and amazon load very slow. Netflix plays when it wants to. I can't stand this tv.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Greetings! Thank you so much for taking the time to review this 24" Class (23.6" Diag.) - LED -720p - Smart - Roku TV. I'd like to offer further assistance, please contact us: https://www.insigniaproducts.com/contact-us. Louie L. Insignia Products.
Piece of Garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wifi completely died on device after only a week and a half. Couldn't get it working again. Returning and buying a better brand.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. I am sorry to see that your TV didn't work as expected. However, I am glad to know that you took advantage of the return period that you had with Best Buy. Regards, Sarah T. Insignia Products.
For streaming only.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't realize it was basically a streaming TV only. Returned and purchased a Samsung Smart TV that better suited my needs.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! Thank you for leaving us your comments for the Roku TV. I'm sorry that it didn't work for your needs; however I'm really glad that you where able to take advantage of Best Buy's return/exchange policy. -Elsa A. Insignia Support
Bad tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't pick up any of the dozen nearby wifi signals that are available at my work. More like a dumb tv.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! Thank you so much for sharing your experience with this TV. Please contact us so we can review and solve this issue: https://www.insigniaproducts.com/contact-us. Louie L. Insignia Products.
Broke within 2 months
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't waste your time with this brand. A t.v. should last longer
No, I would not recommend this to a friendNOT GREAT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not great if ur trying to stream from att! have to pay for all services on roku.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello There! I'm sorry that you are not able to stream from AT&T but please remember that the Roku account is free; remember that we have a support team always available for you at https://www.insigniaproducts.com/contact-us for any additional information. -Elsa A. Insignia Support.
Don't buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it to stream WWE network. Worked for a few days then kept freezing up
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you very much for letting us know about this situation, I understand this must be frustrating, in order to discard any minor glitch on the app or the TV, please contact us at https://www.insigniaproducts.com/contact-us so we can provide you with further assistance. Omar S. - Insignia Products Support.
Poor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't waste you're money.................................
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Greetings! Thank you so much for taking the time to review this TV. I'd like to offer further assistance, please contact us: https://www.insigniaproducts.com/contact-us. Louie L. Insignia Products.
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for living room, it was too small. And complicated
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! Thank you so much for your honest review of this Roku TV. If you ever need assistance, please contact us: https://www.insigniaproducts.com/contact-us. Louie L. Insignia Products.
Tv stopped turning on
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was great first day. Second day it doesn't turn on.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you so much for letting us know about this situation, I am sorry to read this TV is now not working, please remember that Best Buy has a 15 day return period policy that you can use to have this replaced. Omar S. - Insignia Products Support.
- Pros mentioned:Ease of use, Picture quality, Price
Love this little TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my bedroom. I have roku in the livingroom and wanted the same in the bedroom so this was perfect as roku is built in. It's so easy to set up and the picture quality is excellent; not to mention the price is so low! I am so glad I purchased this.
I would recommend this to a friend - Pros mentioned:Picture quality, Smart tv
Just perfect in my office/relaxing room.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been looking for a small Roku TV to have in a room that is my office and half my relaxing room with a hanging recliner chair in it. Set up took 10 minutes most of that was unpacking and the TV doing a self update. I already have a Roku account and it loaded all my current channels that was so nice. As others said it was very nice that I had a magnetic screw driver to put the base on as they could be tricky otherwise. The sound is great, picture looks as good as 1080p due to the small screen. I have it hooked to an antenna as I cut cable cord years ago. I am very pleased it is a luxury for me but so glad I got it. Very slight negative you get heavy duty batteries not alkaline.
I would recommend this to a friend - Pros mentioned:Picture quality, Size
Great TV!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is a great TV for the guest bedroom, it's small and was easy to set up! The picture is crystal clear and really nice.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Stand
Good experience w. exchange, TV good value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BB has come a long way in terms of service. First bought a Vizio but didn't like legs or interface. BB let me exchange for this TV no questions asked. Roku great and the single remote is easy to navigate, picture very good, sound about what you would expect. Only concern a wobbly stand, but OK. Always had good luck with Insignia TVs and price vs. value. Best TV in this space in my opinion.
I would recommend this to a friend - Pros mentioned:Picture quality, Size
Great TV for a bedroom!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV for use in my bedroom. The size is great, and picture quality is excellent for the size and price. I wish the remote had numbers on it for easy channel changing, but overall, very pleased with the purchase!
I would recommend this to a friend