Customer Ratings & Reviews
- Model:
- NS-55DR710NA17
- SKU:
- 4204506
Rating by feature
- Value
Rating 3.5 out of 5 stars
- Quality
Rating 3.2 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers are delighted by the picture quality, ease of use, and the integrated Roku features of this 55" 4K Ultra HD TV. Many appreciate the value for the price and find the setup process straightforward. However, some users have reported issues with the remote control's functionality and occasional volume problems. A few customers also mentioned screen issues and a lower-than-ideal refresh rate for certain uses.
This summary was generated by AI based on customer reviews.
4k maybe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So certain movies are great, however I tried everything to adjust it very limited options. It appears to have a cpu type lag and has that kinda British film look. As if the movie were low budget. Unless that what 4k is .
No, I would not recommend this to a friendNot a High Quality 4K TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this television to replace a 55 inch Hisense 4K Ultra Smart, that was broken during a move. What attracted me to this tv was the price, it was cheaper to purchase than to buy another Hisense. I've had the tv for about 6 weeks & within the first two weeks I thought about returning it. Initially it was because the picture was not clear like it should be for a Smart tv. It shows like a regular LED, not a Smart tv. I've recently had problems with the picture locking up, showing lines across the screen that last for a couple of minutes. To say the least, if you can afford to purchase a better brand, I would do so.
No, I would not recommend this to a friendlove the hd tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.twice in a month this tv refuses to turn off...we have to turn it compleletly off the power source.. than we have to turn it on
I would recommend this to a friend- Pros mentioned:Picture quality
Sound quality is horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to like this tv because of its great price at Best Buy but it’s sound quality was horrible. I had to turn up the tv to the highest level to be able to hear it. My husband also had the same experience( mind you I am 29 with no heating issues). The picture quality was okay. We needed up with a hisense. We love the picture quality and the sound quality is amazing. We only have to set it to like 10 to be able to hear it from the next room
No, I would not recommend this to a friend Roku TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I could write a better review for this TV but it's been a headache since it was purchased. I have an insignia TV so I was very eager to buy one for my parents. I am positive it stated this TV came with delivery and install. I am told it was just delivery. Also, my father has not been able to connect to his wireless network. The old TV, that stood in the same place, connected just fine. The roku feature is useless.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello! Thank you so much for taking the time to post this review. Please remember that we are here for you 7 days a week, please visit: https://www.insigniaproducts.com/contact-us so that one of our agents can help you set it properly. Louie L. Insignia Product Support.
Picture is great, buggy software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is great if you are just has a few bits of bugginess with the sound when using optical audio out, and the roku software sometimes doesn't respond as fast as it should.
No, I would not recommend this to a friendSound quality low
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the video but the quality of the audio volume doesn't match the good looking image. I have to get an auxiliary audio system to just watch basic tv programs
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Greetings! Thank you for posting this honest review of the 55" Class (54.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV - Roku TV. Please remember that one of the advantages of Insignia Products is the one year warranty that covers your device. Louie L. Insignia Products.
Ok tv for a cheap price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is ok, nothing spectacular. Although it is a big size the quality is not what I expected, it freezes sometimes, picture quality goes in and out.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Only lasted one year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the picture was great, but a little over one year the tv went black. No extra warranty.
No, I would not recommend this to a friend Not what I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The price sounded great for a 4k tv. I brought the tv home and was impressed by the sleek, thin design. Plugged it in and tested with certain bluray movies and HD channels and found a grainy, jittery picture. I figured maybe tweaking and optimizing the picture settings would help. Unfortunately it did not. I was disappointed with this 4k tv. I ended up returning it and getting a samsung 55" 1080p 240hz refresh rate and it outperformed this 4k tv
No, I would not recommend this to a friendGreat picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Shortly after buying I started having trouble running the tv on. I have to unplug it then try to turn it on. Other than that great tv
No, I would not recommend this to a friendSound goes out!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound goes out then you can't turn the tv off. I have to pull the plug everytime. It's happened twice now in the month we have had it...
No, I would not recommend this to a friendNot Impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For a 4K TV... Not very impressed. Image is average and not very different from my 1080 TV.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I'm glad to hear that you have your TV up and running, remember that our support team is always available at http://www.insigniaproducts.com/support/contact.html for any help needed to improve the picture quality. -Elsa Insignia Support
Good tv. Just problems with sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The day we got it home the sound started having problems. It would shut off periodically or we would have no sound at all
I would recommend this to a friendNice picture but changes picture size randomly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok for the price. Sometimes wish we had chosen a different brand because of the problem we have with the picture size.
I would recommend this to a friendNice having the Roku built in.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loose the remote - just program your smart phone to work as the remote!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for taking the time on leaving your comments here. I'm glad to hear that you are able to use your smart phone as a replacement remote with the Roku app. Please remember that we have a support team always available for you at https://www.insigniaproducts.com/contact-us for any additional information needed. -Elsa A. Insignia Support.
Great picture, but......
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this tv and from first attempt would not power on with out running through a "power reset". I had to do this every time I tried to turn it on. There are many blogs and FAQ's about the issue. When I called insignia they new exactly why I called. it was a great price and a great picture but exchanged for a Sony and haven't had any problems since.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, thank you so much for your feedback on this Roku TV. It's good to know that you were able to take advantage of the 15 day return period at the store. Have an excellent week! Louie L. Insignia Products.
Ok tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture just not as good as Samsung. I wanted a real clean picture. Ok if you are not that picky.
I would recommend this to a friendTv ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.its ok but had to call regarding Netflix had to speak to 3 people at different times.
I would recommend this to a friendDisplay is lacking.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This would be a decent TV if the display were better, but flesh tones are inconsistent enough to detract from viewer satisfaction. Also, this is not a smart TV--no Netflix, etc.. . Lastly, the 4K does not provide a distinct advantage to 1080P unless you're watching 4K programming. All in all, I didn't find the TV acceptable.
No, I would not recommend this to a friend